TD iWL252/255 Merchant Guide
Responsibilities
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Transaction records
The terminal can store up to:
•
10 business days of detailed transactions
•
45 days of totals
•
999 transactions per batch and
•
2000 transactions per business day
Storing cardholder receipts
Merchants are responsible for retaining all receipts to respond to cardholder inquiries. The following are guidelines you
should use when storing them. Store receipts:
•
...in a dark, secure area with limited access for at least one year
•
...in envelopes arranged by date in a secured filing cabinet work well. If you have several terminals use a
separate envelope(s) for each terminal.
•
...as long as you retain cash register tapes for direct payment transactions
•
If TD needs a receipt copy, please send it within eight days and retain a copy for your records.
•
The required storage and response times are for TD Merchant Solutions only and may vary by financial
institution.
You receipts could become unreadable if you:
•
store receipts in plastic coated containers
•
expose them to direct heat or cold sources
Summary of Contents for iWL252
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