TD iWL252/255 Merchant Guide
Troubleshooting
6
- 39 -
“I” Error codes
Explanation
Action required
Input Must Be At Least 3
Characters
Less than three characters were
entered.
Enter at least three characters.
Input Must Be At Least 9
Characters
Less than nine characters were
entered.
Enter at least nine characters.
Input Must Be Greater Than Zero
Value entered must be greater than
zero.
Enter a value greater than zero.
Input Not
In Valid Range
The data entered was not within the
required values.
Re-enter the data.
Insufficient Memory
Do End Of Day Now
If there’s no more memory for the
business day or if the number of
transactions in the current business
day is equal to 2000.
Do the end of day now.
Internal Error
Call Help Desk
AAAAAAAAAAAA
NNNNNNNNNNNN
CCCCCCCCCCCCC
The terminal has encountered a fatal
error.
AA…component name
NN… application info
CC…error code
Please contact the TD Merchant
Solutions Help Desk and provide the
information on the screen.
Invalid Account #
The card used failed a security check
or the card number length is invalid
for the card type.
Enter the card again, if the problem
persists ask the cardholder for another
form of payment.
Invalid Date
The date entered on the terminal is not
valid or occurs in the future.
Enter a valid date.
Invalid Expiry Date
The expiry date on the card is invalid.
Enter a valid expiry date OR ask the
cardholder for another form of
payment.
Invalid ID
The user ID was not found on the
terminal.
Enter a valid ID.
Invalid Password
The password is not valid for the User
ID entered.
Re-enter the password or try another.
Invalid Tax Amount
The tax amount entered is not within
the allowable range.
Re-enter an appropriate tax amount.
Invalid Time
The time entered is not valid.
Enter a valid time.
ISP Logon Failed
Press Canc key and
try again
The ISP host has responded with BAD
AUTHORIZATION response. This
means that access to ISP network is
denied and you are being
disconnected.
Check user name and password.
Failing that, press
Cancel
and try
again.
“L” Error codes
Explanation
Action required
Line is Busy
Press CANC key
And Try Again
Remote modem is busy.
Press
Cancel
and try again.
Line In Use
Press CANC key
And Try Again
The phone line is being used by
others.
Press
Cancel
and try again.
“M” Error codes
Explanation
Action required
Maximum # of Entries Reached
The maximum number of User IDs
(100) has been reached.
To enter additional IDs, some IDs will
have to be deleted.
Summary of Contents for iWL252
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