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UnionPay Cards Merchant Guide
Close a pre-authorization
Perform this transaction if you need to close an existing
pre-authorization.
1.
Press
/
F2
key.
2.
Enter the trace number from the initial pre-authori-
zation receipt and press
OK
.
3.
Close the pre-authorization:
Comp
or
Back
.
4.
Enter the
tip amount
signed for by the client on
the original receipt and press
OK
.
5.
Confirm the dollar amount and press:
Accept
or
Change
.
6.
If the amount exceeds the allowable limit either
confirm or cancel the transaction:
OK
or
Cancel
.
If you press
OK
you will be prompted for a
supervisor ID and password to continue with the
higher amount. Go to step 7.
If you press
Cancel
process will be cancelled and
you will return to the
Idle
screen.
7.
The screen indicates that the transaction is
approved and the receipts print.
8.
If there are other pre-authorizations open you will
be prompted with the option to close another:
Yes
or
No
.
Receipts
Each transaction has a different receipt and most of the information is purely for record keeping. There is
important
information that
you need to be aware of to ensure that your transactions have completed correctly.
Receipt codes
Card type
UP
UnionPay
Impor tant information
Trace #
The trace number associated with the transaction
Inv #
The invoice number associated with the transaction.
Auth #
The authorization number
associated with the transaction
Signature
The card issuer determines when a signatures is required for a transaction so ensure that the client signs
these receipts.
Approved
Always ensure that the transaction was approved as it could be
DECLINED
.
Merchant Name
Address
City, Province
Merchant Number
Terminal ID
PRE-AUTH COMP.
06-16-2016
14:57:07
Acct # 455763******4444
C
Exp Date: 10/18
Card Type UP
Name: nnnnnnn
Trace # 40001
Inv # 109
Auth #132098
RRN 001003099
Pre-Auth Sale $30.00
Tip $5.00
TOTAL $35.00
+++++++++++++++++++++++
00 APPROVED
-THANK YOU
+++++++++++++++++++++++
Retain this copy for your
records
Merchant copy
