23
Reference
Charging your terminal
•
If you are using a Bluetooth or charging base, ensure that your terminal is
properly seated.
•
If you are using a charging cord, ensure that it is connected properly to your
terminal and to the electrical outlet.
Maintaining your terminal
•
Don’t place it on a magnetized pad — this will cause it to malfunction.
•
Routinely clean it with a damp cloth so that spills don’t get into the inner workings.
•
Use TD-approved cleaning cards for the chip and magnetic card readers.
Storing your terminal
•
It must be stored in temperatures between 0° and 50° Celsius.
•
Do not leave it outdoors overnight, especially in the winter.
Changing the paper roll
1.
Gently pull up on the paper chamber panel along the top of terminal and
remove the old paper roll.
2.
Unwrap a new paper roll and place it in the paper chamber so that the loose
end of the paper feeds up from under the paper roll towards you.
3.
Press down on the panel until it clicks shut and ensure there is enough paper
sticking out from the chamber that it touches the top of the terminal screen.
Lost or stolen equipment
If your device has been lost or stolen, please:
1.
Contact the TD Merchant Solutions Help Desk immediately to report the incident.
(stolen or lost)
2.
Contact the police to file a report. (stolen only)
What should I do when the police arrive regarding the stolen device?
If a police officer arrives on site please record the following:
•
Officer’s name
•
Officer’s jurisdiction
Summary of Contents for Move 5000
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