11
Limited Warranty
LIMITED WARRANTY
Please contact our service hotline by phone, email, or fax when needing
assistance with assembly or with faulty parts. This allows us to provide
support in the event of possible operator errors.
All furniture manufactured and sold by TDC USA, Inc. is warranted to the original purchaser
against defects in workmanship and materials. If a product manufactured by TDC fails
during the first year from date of purchase under the terms of our limited warranty, TDC will
replace the item at no charge. After one year, it will be the original purchases’ responsibility
to pay for freight and packing. TDC reserves the right, in the case of discontinued or out
of production models, to replace with an item of similar quality. (Glass breakage is not
warranted.)
NOTE: You must retain original receipt to obtain warranty!
FRAMES:
Frames are warranted against defects in materials and workmanship from the date of
original purchase. Damage to frames or welds due to commercial use, improper assembly,
exposure to water and sub-freezing temperatures, and/or abuse are not covered.
FABRIC:
Fabric on cushions, slings, and umbrellas is warranted against separation at the seams.
Fading, mildew, and/or discoloration due to exposure to elements, chemicals, and spills are
not covered.
POWDER COAT AND/OR PAINT:
The finish is warranted against blistering, peeling, or cracking. Fading resulting from
exposure to the elements, chemicals, and spills are not covered. Scratches and chips due to
normal wear and use are not covered.
FREIGHT & PACKING:
TDC will be responsible for shipping, handling, and packaging charges for all valid warranty
claims.
CARE & MAINTENANCE:
Be careful to never allow water build up in fames as this will cause corrosion and freeze
damage in cold climates. Wash all frames with a solution of mild soap and water. Rinse will
clean water and dry with a soft absorbent cloth towel. Frames can be treated with a liquid
wax for maximum protection against UV rays and/or salty damp air. If your set includes
cushions, slings, and/or an umbrella, they may be cleaned be hand with a solution of soap
and water with a clean water rinse.
