TDS Metrocom ACTIONTEC, User Reference Manual

Page 1: ...p www tdsmetro com TDS Metrocom Homepage http www tdsmetro net faq TDS Metrocom Frequently Asked Questions http speedtest tdsmetro net speedtest TDS Metrocom DSL Speed Test http www tdsmetro net spywa...

Page 2: ...11 Mac OS 8 9 12 CONFIGURING YOUR COMPUTER FOR STATIC IP Configuring Your Gateway for Static IP 13 Windows XP 15 Window 98 Me NT 2000 17 Mac OS X 19 Mac OS 8 9 20 CONFIGURING YOUR COMPUTER FOR E MAIL...

Page 3: ...2 DSL KIT CONTENTS 1 Actiontec DSL Gateway 2 Power cord 3 Ethernet yellow cable...

Page 4: ...thernet cable Color Yellow 4 1 DSL cable Color Gray 5 4 DSL filters Color White 6 1 Splitter Color White If you did not receive these items please call TDS Metrocom Repair at 1 877 METROCOM 877 638 76...

Page 5: ...your phone jack figure 8 2 Connect the analog device to the DSL filter Note Phone cords that are 10 feet or less are recommended Using longer phone cords between the phone jack and the Actiontec DSL G...

Page 6: ...filter to one side of the splitter 3 Connect your phone or other analog telephony device to the DSL filter 4 Connect the DSL gray cable to the remaining side of the splitter 5 Connect the remaining e...

Page 7: ...with surge protection is recommended 3 Turn the power switch on 4 Plug one end of the Ethernet yellow cable into the Ethernet Network Interface Card NIC in your computer figure 11 Note Your computer...

Page 8: ...net cable for each PC 3 Plug one end of the Ethernet cable into the Ethernet Network Interface Card NIC 4 Plug the remaining end of the Ethernet cable into one of the yellow Ethernet ports on the back...

Page 9: ...S XP 1 Select Start then Control Panel figure 15 2 Click Network and Internet Connections figure 16 Note If you do not see Network Internet Connections skip to the next step 3 Click Internet Options f...

Page 10: ...option is disabled grayed out skip to the next step 6 Click LAN Settings 7 Verify all boxes are unchecked and click OK figure 19 8 Click OK figure 18 Note If you purchased a Static IP package proceed...

Page 11: ...on Note If the Never dial a connection option is disabled grayed out skip to the next step 5 Click LAN Settings 6 Verify all checkboxes are unchecked and click OK figure 23 7 Click OK figure 22 Note I...

Page 12: ...is page Proceed to page 13 1 Select Apple figure 24 2 Select System Preferences 3 Click Network figure 25 4 Select the TCP IP tab figure 26 5 Select Built in Ethernet from the Show box 6 Select Using...

Page 13: ...this page Proceed to page13 1 Select Apple figure 27 2 Select Control Panels 3 Select TCP IP 4 Select Ethernet from the Connect via box figure 28 5 Select Using DHCP Server from the Configure box 6 C...

Page 14: ...e call 1 877 METROCOM 1 Open your browser example Internet Explorer 2 Type http 192 168 0 1 in the address or location text box and press Enter to access the Actiontec DSL Gateway s con figuration scr...

Page 15: ...heet figure 31 8 For 4 Subnet Mask enter the value labeled F LAN Subnet Mask on your Customer Information Sheet figure 31 Note Values entered may differ 9 Click Save and Restart 10 Click Save and Rest...

Page 16: ...kip to the next step 3 Click Network Connections 4 Right click Local Area Connection 5 Click Properties 6 Select Internet Protocol TCP IP to highlight it then click Properties figure 33 7 Click Use th...

Page 17: ...labeled Primary DNS on your Customer Information Sheet figure 35 13 For Alternate DNS server enter the value labeled Secondary DNS on your Customer Information Sheet figure 35 Note Values entered may...

Page 18: ...5 For IP Address enter the value labeled A WAN Gateway on your Customer Information Sheet figure 37 6 For Subnet Mask enter the value labeled F LAN Subnet Mask on your Customer Information Sheet figur...

Page 19: ...on your Customer Information Sheet Note Values entered may differ 14 Click OK Click OK on the Network screen 15 Insert your Windows CD if prompted When Windows is finished updating it will prompt you...

Page 20: ...Mask on your Customer Information Sheet figure 42 7 For Router enter the value labeled D LAN Gateway Address on your Customer Information Sheet figure 42 8 For DNS Servers enter the values labeled Pri...

Page 21: ...e value labeled F LAN Subnet Mask on your Customer Information Sheet figure 44 6 For Router enter the value labeled D LAN Gateway Address on your Customer Information Sheet figure 44 7 For Name Server...

Page 22: ...your account 1 Open your browser example Internet Explorer 2 Type www tdsmetro net in the address or location text box and click Enter 3 Under Login enter your temporary login and password and click...

Page 23: ...Display Name text box and click Next figure 53 6 Type your full TDS Internet Services e mail address in the E mail address text box and click Next figure 54 7 Click POP3 from My Incoming Mail Server...

Page 24: ...rnet Services e mail address in the Email Address text box figure 58 5 Type your TDS Internet Services e mail password in the Password text box and click Enter figure 57 figure 58 accessing your e mai...

Page 25: ...Solution A DSL filter needs to be installed on ALL analog telephony devices See the DSL Filter intallation section of this User Guide for assistance Additional DSL filters can be obtained by calling T...

Page 26: ...reen Possible Cause 1 Missing filter Solution Verify a DSL filter is installed on all analog telephony devices Possible Cause 2 Your account has not been completely provisioned for DSL Solution Call T...

Page 27: ...ot browse the Internet Possible Cause 1 Your Ethernet Network Interface Card NIC has not obtained a valid IP address from the Actiontec DSL Gateway Solution Follow the powercycling instructions on pag...

Page 28: ...s Me Windows NT service pack 4 0 or higher Windows 2000 Windows XP Mac OS 8 or higher please note In order to connect the Actiontec DSL Gateway to your computer your computer must have a 10BaseT or 10...

Page 29: ...send or receive e mail Contact TDS Metrocom Repair Team 1 877 METROCOM 877 638 7626 Mon Sun 6am Midnight on call after hours Missing items from your modem kit Defective modem Need more phone filters b...