11
Connecting to a PC
Connecting your unit to a PC allows you to copy files, synchronize
information, send and receive e-mail and install applications on your
unit. Connectivity software is pre-installed on your handheld unit.
You will need to install connectivity software on your PC using the
Getting Started CD that will automatically launch what is needed
for your PC depending on the operating system (OS).
Windows XP SP2 or earlier:
Microsoft ActiveSync 4.5 or
greater is required. (Microsoft Office Outlook 2000 and older is
not supported by ActiveSync 4.5.) NOTE: If you have an
earlier version of ActiveSync installed on your PC, you need to
upgrade to version 4.5 prior to connecting to your unit.
Windows Vista:
Microsoft Windows Mobile Device Center
ensures that synchronization will work correctly. NOTE: It
does not recognize the serial port. You must connect by either
USB or Bluetooth.
IMPORTANT: Do not connect
your unit to the USB port on the
PC until
after
you install connectivity software to your PC. If you
prematurely connect the unit to your PC, your PC USB drivers may
get into a confused state and will not connect. If you suspect that
something like this has happened, uninstall the connectivity
software on your PC, reboot, and reinstall.
After the connectivity software is installed on the PC, connect the
unit to the PC:
1. Connect the USB end of the synchronization cable to the PC.
2. Turn on your unit.
3. Connect the USB end of the cable to your unit.
Troubleshooting connection problems
1. Confirm the unit is configured to communicate with the PC.
Tap
Start / Programs / ActiveSync / Menu / Connections.
Confirm the box
Synchronize all PCs using this connection
is
checked and
USB
is selected from the dropdown list.
2. Try disabling any personal firewall software running on the
PC. TCP/IP ports need to be open.
3. Reset the unit.
