Teac DVW-D13, User Manual

Limited Warranty

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TEAC Tower DVD Duplicator User’s Manual

Appendix E. Technical Support and Warranty

For technical support, please contact the TEAC America Support Center

TEAC America, Inc. (USA)
Technical Support
Telephone: (323) 727-4860 • Fax: (323) 869-8751
Monday - Friday 8:00 a.m. - 5:00 pm PST
http://www.teac.com/DSPD/techsupport-America.htm
E-mail: dspdtsg@teac.com

Limited Warranty

This product is warranted by TEAC America, Inc. against defects in materials and workmanship.
LENGTH OF WARRANTY – This warranty will be effective for both labor and parts, and this 
warranty will be effective for one (1) year from the date of original purchase.
WHO MAY ENFORCE THE WARRANTY - This warranty is valid only in the United States, and 
enforceable only by the original purchaser. This warranty is not valid outside the United States.
WHAT IS NOT COVERED BY THIS WARRANTY
1.  Damage to or deterioration of the external cabinet.
2.  Damage resulting from accident, misuse, abuse, or neglect.
3.  Damage resulting from failure to follow instructions contained in your user’s manual.
4.  Damage occurring during shipment of the product (claims must be presented to the carrier).
5.  Damage resulting from repair or attempted repair by anyone other than TEAC Service Department.
6.  Damage resulting from modification or attempted modification of product not authorized by 

TEAC.

7.  Damage resulting from causes other than product defects, including lack of technical skill, 

competence, or experience of the user.

8.  Damage to any unit that has been altered or on which the serial number has been defaced, modified 

or removed.

9.  Damage or malfunction resulting from installation and cabling.
10.  For wireless configurations, TEAC cannot be responsible for interference or operation in locations 

that restrict range.

11.  Damage to or from interconnected network equipment.
12.  Data integrity or loss of data.

HOW YOU CAN GET WARRANTY SERVICE –

 Please contact the TEAC service department for a Return 

Authorization number before shipping unit(s) to TEAC. Information required for R/A request should 
include your name and/or company name, telephone number, TEAC model, version and serial 
number(s). Return Authorization (R/A) number must be clearly marked on the outside of each carton 
shipped to TEAC. Return merchandise must be packed in original shipping containers or otherwise 
packed adequately to prevent damage in shipment. You are responsible for all risk of damage to or loss 
of merchandise in transit to TEAC. TEAC reserves the right to reject any merchandise that is not 
packaged and/or marked as instructed herein. You must pay any shipping charges if it is necessary to 
ship the product for service. However, if the necessary repairs are covered by the warranty, we will 
pay the return shipping charges to any destination within the United States. Whenever warranty service 
is required, you must present a copy of the original dated sales receipt as proof of warranty coverage. 
Please contact us at the addresses listed at the end of this warranty statement.

WHAT TEAC WILL PAY FOR – 

We will pay all labor and material expenses for items covered by the 

warranty. Payment of shipping charges is discussed in the next section of this warranty.
LIMITATION OF IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH 
OF THIS WARRANTY.

TEACdvwd17h.book  Page 30  Sunday, May 1, 2005  6:28 PM