MP-470
Problem Possible
Cause
Solution
The file format is not
supported.
Skip it or reload
another file.
The player will not
play my music file
The file may be copy-
protected and you
no longer have
authorization to play
this file.
If you feel this is in error,
please contact the
service from which you
downloaded the file.
Incorrect language
setting.
Set in
Setup/Language
correct language.
Onscreen text looks
weird.
Re-initialize player
(press reset hole with
metal pin).
The file format is not
supported.
Make sure the video
file is converted to MTV
format with the pro-
vided converter tool.
The video cannot be
played.
The video data is
corrupted
Skip it or reload
another file
The photo cannot be
displayed
The file format is not
supported
Try to use an image
editor.
The TXT file cannot be
read
The file format is not
supported.
Skip it or reload
another file.
Earphone is not
connected to the
earphone jack.
Connect the ear-
phone. The earphone
cord functions as an
antenna.
Poor FM reception
Electric devices near
the player.
Turn off the power of
the electric devices. If
it is effective, move
and use the player
away from those
electric devices.
Player "hangs".
Re-initialize player
(press reset hole with
metal pin).
The player has
malfunctioned
Try updating the player’s firmware. Please refer
to the Firmware Upgrades section of this
manual for instructions.
