Non-Warranty Repairs
Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting the
item for repair you are agreeing to payment of the repair without
notification. Repair estimates are available upon request. You
must include this request with your repair. Non-warranty repair
estimates will be billed a minimum of 1/2 hour of labor. In
addition you will be billed for return freight. Please advise us of
your preferred method of payment. Horizon accepts money
orders and cashiers checks, as well as Visa, MasterCard,
American Express, and Discover cards. If you choose to pay by
credit card, please include your credit card number and expira-
tion date. Any repair left unpaid or unclaimed after 90 days will
be considered abandoned and will be disposed of accordingly.
Please note: non-warranty repair is only available on electronics
and model engines.
Electronics requiring inspection or repair should be shipped to
the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at
productsupport@horizonhobby.com with any questions or
concerns regarding this product or warranty.
United Kingdom
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye, Harlow
Essex
CM18 7NS
United Kingdom
Please call +44 1279 641 097 or email us at
sales@horizonhobby.co.uk with any questions or concerns
regarding this product or warranty.
Warranty Information (CONT’D)
Germany
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Technischer Service
Hamburger Str. 10
25335 Elmshorn, Germany
Please call +49 4121 46199 66 or email us at
anservice@horizonhobby.de with any questions or concerns
regarding this product or warranty.
CE Compliance Information for the European Union
Instructions for Disposal of WEEE by Users in the
European Union
This product must not be disposed of with other waste. Instead,
it is the user’s responsibility to dispose of their waste equipment
by handing it over to a designated collection point for the
recycling of waste electrical and electronic equipment. The
separate collection and recycling of your waste equipment at the
time of disposal will help to conserve natural resources and
ensure that it is recycled in a manner that protects human health
and the environment. For more information about where you can
drop off your waste equipment for recycling, please contact your
local city office, your household waste disposal service or where
you purchased the product.
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