28
29
®
®
Vehicle runs slow/slow acceleration:
Check the battery connectors.
Check to see if the Xcelorin ESC is in a restricted Profile
Number 2 or 3 (Default).
Xcelorin ESC has restricted motor speed as a result of thermal
protection. Allow time for the ESC to cool down.
Xcelorin has detected Low-Voltage (see page 17).
Vehicle will not reverse:
Make sure the throttle trim is at neutral.
Recalibrate/Setup the ESC (see page 17).
Check to see if the Xcelorin ESC is in profile number 1 that does
not have reverse active.
Keep stripping spur gears:
Improper gear mesh, refer to page 26.
Improperly adjusted slipper, refer to page 24.
Age Recommendation: Ages 14 and up.
Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties
that the Products purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase
by the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser
(“Purchaser”) and is not transferable. REPAIR OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER. This warranty covers only those
Products purchased from an authorized Horizon dealer. Third
party transactions are not covered by this warranty. Proof
of purchase is required for warranty claims. Further, Horizon
reserves the right to change or modify this warranty without
notice and disclaims all other warranties, express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall
be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective. In the event of
a defect, these are the Purchaser’s exclusive remedies. Horizon
reserves the right to inspect any and all equipment involved
in a warranty claim. Repair or replacement decisions are at
the sole discretion of Horizon. This warranty does not cover
cosmetic damage or damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or modification
of or to any part of the Product. This warranty does not cover
damage due to improper installation, operation, maintenance,
or attempted repair by anyone other than Horizon. Return
of any goods by Purchaser must be approved in writing by
Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED
WITH THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you are
advised to return this Product immediately in new and unused
condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard
to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must
be operated with caution and common sense and requires
some basic mechanical ability. Failure to operate this Product
in a safe and responsible manner could result in injury or
damage to the Product or other property. This Product is not
intended for use by children without direct adult supervision.
The Product manual contains instructions for safety, operation
and maintenance. It is essential to read and follow all the
instructions and warnings in the manual, prior to assembly,
setup or use, in order to operate correctly and avoid damage
or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly.
This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance.
For questions or assistance, please direct your email to
productsupport@horizonhobby.com, or call 877.504.0233 toll
free to speak to a product support representative.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call
for a Return Merchandise Authorization (RMA). Pack the
Product securely using a shipping carton. Please note that
original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as
Horizon is not responsible for
merchandise until it arrives and is accepted at our facility
. A
Service Repair Request is available at www.horizonhobby.com
on the “Support” tab. If you do not have internet access, please
include a letter with your complete name, street address, email
address and phone number where you can be reached during
business days, your RMA number, a list of the included items,
method of payment for any non-warranty expenses and a brief
summary of the problem. Your original sales receipt must also
be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of
the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original
sales receipt
verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting
the item for repair you are agreeing to payment of the repair
without notification. Repair estimates are available upon
request. You must include this request with your repair. Non-
warranty repair estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight.
Please advise us of your preferred method of payment.
Horizon accepts money orders and cashiers checks, as well
as Visa, MasterCard, American Express, and Discover cards. If
you choose to pay by credit card, please include your credit
card number and expiration date. Any repair left unpaid or
unclaimed after 90 days will be considered abandoned and will
be disposed of accordingly.
Please note: non-warranty repair
is only available on electronics and model engines.
United States
Electronics requiring inspection or repair should be shipped to
the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822 USA
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822 USA
Please call 877-504-0233 with any questions or concerns
regarding this product or warranty.
United Kingdom
Electronics and engines requiring inspection or repair should
be shipped to the following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call +44 (0) 1279 641 097 or sales@horizonhobby.
co.uk with any questions or concerns regarding this
product or warranty.
Warranty Information
