TEC B-470 SERIES, Maintenance Manual

Page 1: ...PRINTED IN JAPAN TEC Thermal Printer B 470 SERIES Original Feb 1994 Revised Document No EM18 33011 Maintenance Manual ...

Page 2: ...es and to insure proper performance and operation 2 Failure to follow manual instructions or any unauthorized modification substitution or change to this product will void the limited product warranty WARNING Follow all manual instructions Failure to do so could create safety hazards such as fire or electrocution ...

Page 3: ...3 2 Cutter Module B 4205 QM 3 3 3 3 Memory Module 3 5 3 4 Ribbon Saving Module B 4905 R QM 3 6 3 5 Strip Module B 4905 H QM 3 8 3 6 I F PC Board B 4700 IO QM 3 11 3 7 Fanfold Paper Guide Module B 4905 FF QM 3 12 4 MECHANISM DESCRIPTIONS 4 1 4 1 Cutter Drive Cut mode 4 1 4 2 Harness Wiring 4 2 5 TROUBLESHOOTING 5 1 6 DIAG TEST OPERATION 6 1 7 PROGRAM DOWN LOAD 7 1 7 1 DOS VERSION 7 1 7 2 WINDOWS VE...

Page 4: ... pad L R and the printer from the carton 4 Place the printer on the level surface Owner s Manual 1 2 Checks 1 Check for damages or scratches on the machine 2 Confirm that none of the accessories are missing NOTE Keep the carton and side pads for later transport Side Pad L Power Cord Supply Holder Carton Side Pad R Rear Pad Thermal Printer Unpacking Procedure Fig 1 1 ...

Page 5: ...d B 4x5 to remove the left side cover 4 Disconnect the FAN motor connector from the PS unit WARNING Disconnect the power cord before replacing the main parts Fig 2 1 NOTE Instructions to remove the top cover and left side cover are omitted from each removal installation procedure provided below Lubrication CAUTION 1 Lubrication During parts replacement 2 Kinds of oil FLOIL G 488 1kg kan Part No 19...

Page 6: ... F PC board 3 Disconnect the 9 connectors from the CPU PC board 4 Remove the six screws SM 3x6B SM 3x6C to detach the CPU PC board from the printer 5 Replace the PS unit I F PC board and CPU PC board Insert the connectors correctly and install in the reverse order of removal above Do not mount the left side cover and top cover 6 Make sure to adjust the various voltages after replacing the CPU PC b...

Page 7: ...000 2 1 Replacing the PS Unit I F PC Board and CPU PC Board 8 Adjust the black mark sensor As the black mark sensor is adjusted by key entries in system mode refer to page 6 38 for the adjustment procedure 9 Adjust the feed gap sensor Asthefeedgapsensorisadjustedbykeyentriesinsystemmode refertopage6 39fortheadjustment procedure CAUTION Be careful when replacing the CPU PC board since a non resetta...

Page 8: ...the two belts from the pinion gear and remove the stepping motor 4 When replacing the stepping motor place the platen belt first then the feed roller belt around the pinion gear so that the partition is positioned between two belts Hold down the stepping motor at 3 5 kg 300 g force and secure it so that the belts have no slack or disengagement 5 Reassemble in the reverse order of removal Fig 2 7 B...

Page 9: ...the bracket because doing so will change the adjustment NOTE The following procedure can be employed without removing the top cover and left side cover 1 Remove the four FL 3x5 screws to detach the motor cover 2 Remove the connector for the rewind full sensor LED 3 Disconnect the connector from the CN1 on the PWM PC board and remove the two FL 3x5 screws to detach the take up motor Fig 2 9 4 Repla...

Page 10: ...ve the ribbon stopper from the ribbon shaft on which the ribbon is wound 2 Remove the two SM 4x8B screws disconnect the connector CN1 on the RSV PC board to detach the solenoid unit Fig 2 10 3 Remove the two SM 3x5B screws and disconnect the connector CN2 on the RSV PC board to detach the solenoid Fig 2 11 Connector CN1 3 pin Solenoid Attaching Plate Screw SM 4x8B Ribbon Stopper Ribbon Shaft CN2 2...

Page 11: ...eplace the solenoid and attach it to the solenoid attaching plate 5 Assemble the solenoid unit so that the head up link engages the spring pin 2 5 Replacing the Solenoid CAUTION Take care to orient the screw so that they are vertically aligned with the solenoid attaching plate 6 Reasemble in the reverse order of removal Fig 2 12 Solenoid Spring Pin Head Up Link ...

Page 12: ... employed without removing the top cover and the left side cover 2 6 1 Old type print head 1 Turn the head lever clockwise to lower the print head Remove the two SM 4x8B screws 2 Turn the head lever counter clockwise and disconnect the two connectors to detach the print head from the print block Revision Date Feb 01 96 2 6 Replacing the Print Head 3 Replace the print head connect the connectors an...

Page 13: ...nst the print head Then secure the print head Revision Date Feb 01 96 2 6 Replacing the Print Head 3 Remove the jig 4 Refer to page 6 42 and clear the maintenance counter 5 Refer to page 6 30 and perform test print NOTE Use caution to prevent damage to the element during adjustment of the print head Fig 2 14 Jig Strip Shaft Platen Jig Strip Shaft Platen Ceramic Print Head ...

Page 14: ...ded in the print block and fit the print head into the print block 5 Turn the head lever clockwise and secure the print head with screws in the holes B NOTE Use caution to prevent damage to the element during print head adjustment Adjusting the print head position When print tone becomes light from using special paper with improper print head position please follow the procedure below and adjust t...

Page 15: ...laten and Feed Roller CAUTION 1 NEVER remove the four screws painted red fixing the right plate and reinforcing plate See Fig 2 16 2 The pinch roller belt assembled inside the printer does not need to be replaced because it receives less load 1 Remove the front plate and belt cover See Fig 2 6 2 Turn the head lever counterclockwise then release the ribbon shaft holder plate Revision Date Feb 01 96...

Page 16: ...r belt 6 Remove the platen belt to detach the platen Remove the feed roller belt to detach the feed roller 7 Remove both bearings from the platen or feed roller 8 Replace the platen and feed roller put on the belt and assemble it with the printer The longer belt is the platen belt 9 Attach the right plate 10 Hold down the stepping motor and secure it so that the belts have no slack or disengagemen...

Page 17: ... replacing the paper sensor refer to page 6 32 6 33 and adjust the voltage 2 9 Replacing the Ribbon Back Tension Block 1 Turn the head lever counterclockwise then release the ribbon shaft holder plate 2 Remove the M3 E ring and the two M3 washers to remove the ribbon back tension block At this time remove the back tension stopper and ribbon back tension washer from the ribbon back tension block Fi...

Page 18: ...ring plate 4 Remove the six B 4x12 screws to detach the pinch roller cover 5 Remove the E 5 E ring to loosen the pinch roller belt and remove the pinch roller shaft ass y 6 After replacing the pinch roller shaft ass y make the following adjustment while you reassemble the pinch roller shaft ass y in the reverse order of removal Fig 2 23 Media Sensor Printer Block Base Media Guide Plate Black Screw...

Page 19: ...ler frame is tentatively attached to the main frame with the B 4x12 screws Secure the pinch roller cover to the pinch roller frame with the three B 4x12 screws then tighten the other side of the screws 3 The flat top of the pinch roller frame must be installed in parallel to bosses on the printer frame Check 1 Check if excessive load is applied to the jig after the above NOTE 2 For example check i...

Page 20: ...ws after adjusting the pinch roller shaft ass y with the jig follow the procedure below to correct the skew problem 1 Check if the media skews right or left 2 Loosen the B 4x12 screw to move the pinch roller cover to the front or rear of the printer depending on the skew direction When the media skews right move the pinch roller cover to the front When the media skews left move the pinch roller co...

Page 21: ... Remove the two FL 3 x 5 screws to detach the blind plate 3 Pass the printer cable through the opening 4 Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM 3 x 6B screw securing the CPU PC board 5 Attach the two locking supports to the main frame plate Install the BPE PC board aligning with the connector CN10 and locking supports Description BPE PC board...

Page 22: ...rd B 4800 PC QM 9 Reassemble in the reverse order of removal 10 Following procedure should be employed with your PC after this 11 Set the DIP SW on the BPC PC board for the I O address according to your PC 12 Install the BPC PC board on the expansion port bus line of your PC 13 Connect the printer cable mentioned in step 5 to the BPC PC board 14 Insert the attached FDK into the FDD and install the...

Page 23: ...ach the operation panel Description Cutter Unit Cutter Cover Take up Cutter Harness Description Cutter Attaching Screw Screw FL 4x6 Cleaner Q ty Unit 1 1 1 Q ty Unit 2 1 1 4 Install the cutter unit with the attached screws cutter attaching screw FL 4 x 6 When installing the cutter make sure that the guide is not in contact with the platen If it is print failure or noise may be caused Screw SM 4x8B...

Page 24: ...peed of 6 sec feed the media about 33 mm and check that the swing cutter works without error After cutting the media feed the media about 33 mm in the reverse direction and check that it correctly stops at the print start position NOTES 1 If the top edge of label winds onto the platen in cut issue set DIP SW 1 5 to ON Refer to the Owner s Manual 2 Retain the parts that are removed during installat...

Page 25: ... FL 4 x 8 screws so that there is a clearance of 0 5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge Revision Date Aug 11 95 3 3 Memory Module Fig 3 7 Screw SM 4x6C Cutter Guide Plate A Cutter Guide Plate B Screw FL 4x8 Fixed Cutter 0 1 0 4 mm 0 5 mm 3 3 Memory Module 1 Remove the top cover and left side cover See Fig 2 1 2 Hold the memory module so that the Pi...

Page 26: ...aving Module B 4905 R QM Fig 3 9 Screw SM 4x8B Ribbon Shaft Ribbon Stopper Print Block Solenoid Attaching Plate 1 Turn the head lever counterclockwise to release the ribbon shaft holder plate 2 Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound Before removing the ribbon stopper check its attaching direction for later installation Remove the ribbon stopper from the ribbon...

Page 27: ...es the spring pin 7 Secure the ribbon saving module with the SM 4x8B screws removed in Step 3 Revision Date Apr 05 94 3 4 Ribbon Saving Module B 4905 R QM 8 Set the DIP SW 1 1 to ON NOTE Make sure to remove any dust that appears during removal or installation because it may affect the print quality CAUTION Take care to orient the screws so that they are vertically aligned with the ribbon saving mo...

Page 28: ...g 3 3 3 Fasten the rewind paper guide to the base with the two SM 4 x 6B screws Fig 3 11 Revision Date Sep 29 95 3 5 Strip Module B 4905 H QM Description Rewinder Ass y Rewind Full Sensor LED Strip Sensor Tr Strip Sensor LED Rewind Paper Guide Description Rewinder Guide Plate Screw FL 4x6 Screw SM 3x6B Screw SM 4x6B Q ty Unit 1 1 1 1 1 Q ty Unit 1 4 1 2 SM 4x6B Base Rewind Paper Guide ...

Page 29: ...p holder with the screw hole of the rewinder ass y and attach it to the printer with four FL 4 x 6 screws 7 Attach the rewind full sensor LED to the base with SM 3 x 6B screw 3 5 Strip Module B 4905 H QM NOTE You should change the selection switch position depending on the usage of the take up holder Improper setting can affect the print quality STANDARD PEEL OFF STRIP Batch and strip types REWIND...

Page 30: ...n Step 7 with the clamp Be sure to wire the harness along with the main frame base and right plate 3 5 Strip Module B 4905 H QM 12 Reassemble the operation panel top cover and left side cover in the reverse order of removal 13 Set the DIP SW 1 6 to ON 14 When using the built in rewinder in Batch mode fit the rewinder guide plate to the strip shaft then attach it with the black screws which were re...

Page 31: ...ing with the CN4 on the CPU PC board and the locking supports 4 Secure the I F PC board with FL 3 x 5 screw Fig 3 14 3 6 I F PC Board B 4700 IO QM Main Frame Description I F PC Board Screw FL 3x5 Description Locking Support LCBT 14S Locking Support EMS 14S Q ty Unit 1 1 Q ty Unit 3 1 5 Reassemble the top cover and left side cover in the reverse order of removal CPU PC Board Locking Support LCBT 14...

Page 32: ...nfold paper guide front with these same screws Fig 3 15 Revision Date Apr 28 95 3 7 Fanfold Paper Guide Module B 4905 FF QM Fanfold Paper Guide front Description Fanfold Paper Guide rear Fanfold Paper Guide front Q ty Unit 1 1 3 Remove the FL 4 x 5 screws to detach the blind plate on the back of the printer and attach the fanfold paper guide rear with the same screws Screw T 4x8 Fig 3 16 Screw FL ...

Page 33: ...a cut After making a cut the arm turns the micro switch off and the cutter home position is detected When the cutter does not return to the home position because of a paper jam an error occurs and the next piece of paper will not be cut Fig 4 1 Fixed Cutter Slide Cutter Cutter Motor Clutch Arm Cutter Motor Slide Cutter Micro Switch Fig 4 2 Slide Cutter Clutch Cutter Motor Arm Clutch Cutter Motor S...

Page 34: ...4 2 Harness Wiring 4 2 Harness Wiring Fig 4 3 LCD Harness HS Harness SENSOR Harness LCD Harness LED Harness Inlet Ass y DC Motor Harness HP Harness Clamp Clamp TH Sensor LED Harness CPU PC Board Ass y Clamp PS Unit Stepping Motor PS Harness ...

Page 35: ... board 1 The print paper is of poor quality 2 Dirty print head 3 The head lever fastens the print head incompletely 4 Alignmentadjustmentoftheprinthead is improper 1 Print head failure 2 Connectionoftheprintheadconnector isincomplete abadcontact orbroken wires 3 Failureintherewinding feedingof the ribbon 4 Failure of the CPU PC board 5 Failure of the software 6 Failure of the printer cable Replace...

Page 36: ...6 The cutter mechanism is not installed properly 7 Failure of the stepping motor 1 Failure of the communication cable 2 Failure of the RS 232C connector 3 Failure of the communication connector 4 Failure of the PC or application software 5 Failure of the CPU PC board Replace the print head Replace the print head harness Replace the CPU PC board UseonlyTOSHIBATECspecified media Clean the print head...

Page 37: ...eed Gap Sensor 6 32 6 3 14 Kanji Code Selection 6 35 6 3 15 Motor Type Selection 6 36 6 3 16 Euro Font Code Selection 6 37 6 3 17 Transmission Control Mode Selection 6 38 6 3 18 Reset selection when the INPUT PRIME Signal is ON 3 39 6 4 TEST PRINT MODE 6 40 6 4 1 Normal Test Print 6 40 6 4 2 Process Test Print 6 45 6 5 SENSOR SETTING MODE 6 47 6 5 1 Thermistor Check 6 47 6 5 2 Black Mak Sensor Adj...

Page 38: ...ode See page 6 13 Fine adjustment of the feed length cut strip position back feed X axis print tone and thresholds of the black mark sensor and feed gap sensor and selection of character font font zero control code ribbon type ribbon motor torque strip wait status Euro font code transmission control mode reset ON OFF when the INPUT PRIME signal is ON and motor type are available in this mode Test ...

Page 39: ...ining media 2 If the RESTART key is released within 3 seconds the printer will resume printing because the RESTART key is activated 3 Since the reset is performed when terminating this mode the printer cancels the remaining media and returns to on line mode This reset will not clear the changed parameter settings Power on Press the PAUSE key See NOTE 1 O N L I N E Press the PAUSE key Press the RES...

Page 40: ...A Printing is not automatically resumed after the error is cleared 2 Both label and tag paper can be used for printing Power off Turn on the power while holding down the FEED key and PAUSE key The result of the self test is printed After printing the initial display will be shown Press the PAUSE key Press the PAUSE key Continued on Section 6 2 2 Automatic Diagnostics Printing NO RIBBON No ribbon T...

Page 41: ... memory at power off 5 When a sent command results in an error the same number as the data capacity of the command is counted by byte 1 2 3 4 5 6 7 8 9 10 Count Condition Counted when the feed motor drives to feed print and issue the media Counted also during ribbon save operation and back feed See NOTE 2 Counted while printing Feeding and issuing media and ribbon saving operation are not counted ...

Page 42: ... code TYPE1 SANYO motor TYPE2 NMB motor 20H to FFH DTR READY BUSY DTR protocol DTR DSR RTS READY BUSY RTS protocol RTS CTS ON The printer will restore to the initial status OFF Theprinterwillnotrestoretotheinitialstatus Item Character code selection Font zero selection Control code selection Ribbon type selection Feed length fine adjustment PC KEY Cut strip position fine adjustment PC KEY Back fee...

Page 43: ...th label and tag paper can be used for printing Power off Press the PAUSE key Press the PAUSE key Press the PAUSE key Select the ribbon type from those at the right by pressing the FEED key or RESTART key Turn on the power while holding down the FEED key and PAUSE key Press the FEED key 1 D I A G V 1 O A R I B O N T R A N S B A U O D I A G N O S T I C T C H C K I N G P R I N T E The result of the ...

Page 44: ...ersion No part No of ROM and checksum vary according to the software version of PROGRAM MASK ROM 2 The last two digits of the checksum are usually 0 2 KANJI ROM Check NOTES 1 Checksum varies according to the software version 2 When the KANJI ROM or KANJI OUTLINE ROM is not installed the checksum becomes 0000 3 The last two digits of the checksum are not 0 PROGRAM V1 0 A FMBC0035501 2800 Checksum P...

Page 45: ...he error occurs 5 Flash Memory Card Check EEPROM OK Read write check OK Data in the check area can be properly read written NG Data in the check area cannot be properly read written EEPROM Backup memory Readable writable area DRAM 512KB DRAM Image buffer memory or work memory CARD OK Flash memory card Format check OK Formatted NG Formatted improperly or no flash memory card is inserted ...

Page 46: ... Excess Slit sensor 1 ribbon rewind status 0 The detecting point is positioned outside the slit 1 The detecting point is positioned inside the slit Slit sensor 2 ribbon rewind status 0 The detecting point is positioned outside the slit 1 The detecting point is positioned inside the slit Fixed to 0 Strip sensor status 0 Without label 1 With label Ribbon end sensor status 0 Transmissive with ribbon ...

Page 47: ...sequent label will not be issued until the current label is removed Thedisplayoftheribbonendsensoronlyshowswhethertheribbon is transmissive or non transmissive The status of the ribbon end detection differs according to the parameter setting The following table shows the parameter settings in the parameter setting mode Sensor Switch Head up switch Cutter home position switch Rewind full sensor Sli...

Page 48: ...ect a jig as shown below and check HIGH output HIGH input and LOW output LOW input EXP I O OK Expansion I O PC board Loopback test OK The circuit has no problem NG The circuit has a problem or loopback jig is not attached Connector FCN 781P024 G P Fig 6 3 GND Vcc DIP SW 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 DIP Switch 2 0 OFF OPEN 1 ON SHORT DIP Switch 1 0 OFF OPEN 1 ON S...

Page 49: ...AUSE key C O E A U T O D Press the PAUSE key R I B O N T R A N S B Press the PAUSE key R I B O F W D O B A K B O N D A J D A J Press the PAUSE key R I B O N B Press the PAUSE key 1 Y T P E S T T U S A Press the PAUSE key Press the PAUSE key 2 P A R A M E T E R S E T Press the PAUSE key F E D A D J U S T 0 0 m m E Press the PAUSE key C U A D J U S T 0 0 m m T Press the PAUSE key B A K F E E D A D J...

Page 50: ...ed Using this parameter the torque of the ribbon motors is fine adjusted Whether or not the strip wait status 05H is sent in response to the status request command from the PC is selectable The threshold of the black mark sensor is manually fine adjusted The threshold of the feed gap sensor is manually fine adjusted The stepping motor type is selected Kanji code either Windows code or original cod...

Page 51: ...anged feed value is stored in memory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key Press the PAUSE key F E D A D J 0 0 m m E Press the FEED or RESTART key to adjust the feed length See NOTE 1 Continued on Section 6 3 2 Cut strip position fine adjustment Press the...

Page 52: ...AUSE key 4 When using label with length of less than 38 mm calculate the cut position fine adjustment value using the expression provided on page 6 18 Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key twice Press the PAUSE key C U A D J 0 0 m m T Press the FEED or RESTART key to adjust the fe...

Page 53: ...e adjustment Press the FEED key and RESTART key at the same time K FEED key Pressing the FEED key one time is a 0 5 mm change up to 9 5 mm See NOTE 2 RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 9 5 mm See NOTE 2 NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 9 9 mm Key fine adjustment value 9 5 mm P...

Page 54: ...05 94 6 3 PARAMETER SETTING MODE Cut Position Fine Adjustment Example A A A A A A A A A A A A 0 0 mm Feed Direction 10 0 mm 10 0 mm 10 mm 10 mm Fig 6 4 Fig 6 5 Fig 6 6 0 0 mm Feed Direction 12 0 mm 12 0 mm Black Mark Cut Position Print Head Tag Paper Platen 10 mm 10 mm Fig 6 7 Fig 6 8 Fig 6 9 ...

Page 55: ... method will leave one or two printed label s between the print head and the cutter Feed or print the label s to remove them a Formula for cut position fine adjustment value Cut position fine adjustment value the number of labels left between the print head and the cutter x span of label 32 8 mm label length x span of label Omit the decimals of the value obtained by dividing 32 8 mm by the label l...

Page 56: ... the gap length is 5 mm or more the effective print length should be set to the value obtained by subtracting 2 mm from the label pitch that is set the gap length to 2 mm If the print format hangs over the gap as aresult correcttheprintstartposition Iftheprintstoppositionisimproper refertoSection6 3 2 and make a fine adjustment Fig 6 14 3 0 mm 3 0 mm 3 0 mm 3 0 mm 0 0 mm Label Backing Paper Strip ...

Page 57: ...EST OPERATION EM18 33011 Back Feed Length Fine Adjustment Example A A A A A A A A A A A A 0 0 mm Feed Direction 3 0 mm 3 0 mm 3 0 mm 3 0 mm Print start position Fig 6 14 Fig 6 15 Fig 6 16 6 3 PARAMETER SETTING MODE ...

Page 58: ...ing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key four times Press the PAUSE key X D J U S T 0 0 m m A Press the FEED or RESTART key to fine adjust the print position along the X axis See NOTE 1 Continued on Section 6 3 5 Print tone fine adjustment Press the FEED key and RES...

Page 59: ...on 5 Adjust the X axis in the effective print range After the value reaches the coordinate 0 the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction 6 X axis fine adjustment cannot be used in self test mode or test printing Fig 6 18 Fig 6 19 Fig 6 20 ABC ABC ABC Y X Y Bottom first printing 0 0 mm 50 0 mm 50 0 mm 50 0 mm 50 0 mm Top down printing X ...

Page 60: ... the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key five times Press the PAUSE key Continued on Section 6 3 6 Character code selection T O E A D J T 0 N T O E A D J D 0 N Press the FEED or RESTART key to adjust the feed length See NOTE 1 Press the PAUSE key See NOTE 3 Press the FEED or RESTART key to fine adjus...

Page 61: ... memory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key seven times Select either chracter code with the FEED key or RESTART Key See NOTE1 Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 7 Font zero selection F O T C...

Page 62: ... by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key eight times Select either zero font with the FEED key or RESTART key See NOTE 1 Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 8 Control code selection Z E O F O N T ...

Page 63: ...lected be sure to specify all the control codes 1 to 3 Failure to do this disables selection of MANUAL Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key nine times Select control code with the FEED key or RESTART key See NOTE 1 Press the FEED key and RESTART key at the same time Press the PAU...

Page 64: ... A L D Press the PAUSE key C O T R O L C O D E 1 B N Press the PAUSE key Go to B on the previous page C O T R O L C O D E 1 O 0 N RESTART FEED C O T R O L C O D E 1 1 A N RESTART FEED C O T R O L C O D E 1 1 B N RESTART FEED C O T R O L C O D E 1 1 C N RESTART FEED C O T R O L C O D E 1 F F N RESTART FEED Change the control code Set the control code 1 equivalent to ESC Set the control code 2 equiv...

Page 65: ...ory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key ten times Select either ribbon type with the FEED key or RESTART key See NOTE 1and 2 Press the RESTART key See NOTE 3 R I B O N T R A N S B Press the PAUSE key Continued on Section 6 3 10 Ribbon Motor Drive Voltag...

Page 66: ... holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key eleven times Press the FEED or RESTART key to fine adjust the rewind motor voltage See NOTE 1 Press the FEED or RESTART key to fine adjust the feed motor voltage See NOTE 1 Press the FEED key and RESTART key at the same time Press the PAUSE key See NOTE 3 R N A D J F W 0 B R ...

Page 67: ... while a label stays at the strip sensor when idling after feeding or all printing finished If the status request command is sent during printing the printer will always send 05H regardless of the setting Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key thirteen times S A T U S T T Press the FEE...

Page 68: ...setting Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key fourteen times Press the FEED key or RESTART key to fine adjust the threshold for the black mark sensor manually Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 13 Threshold Manual Fine ...

Page 69: ...ny more threshold setting Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key fifteen times Press the FEED key or RESTART key to fine adjust the threshold for the feed Gap sensor manually Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 14 Kanji C...

Page 70: ...paper is low In such case more than 5mm long gap is regarded as the no paper And trying to print or feed the label when the sensor stops at the gap results in a NO PAPER error This problem tends to occur when using labels with thin backing paper Case 3 If the reflective sensor s output voltage when detecting no paper is 1 5V or more the sensor does not recognize the actual paper end during printin...

Page 71: ...asured voltage When using labels transmissive sensor Threshold Max voltage at the backing paper Voltage at the print area 0 7V e g 2 0V 4 2V 1 5V 0 7V When using perforated labels transmissive sensor Threshold Max voltage at the backing paper e g 2 2V 4 4V 2 8V 2 1 6V 2 When using labels with black marks reflective sensor Threshold e g 0 4V 1 5V 0 7V 2 R E F L E C T I V E 2 8 V T R A N S M I S S I...

Page 72: ...in memory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key 16 times Press the FEED key or RESTART key to select the Kanji code Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 15 Motor Type Selection K A J I C O D E T ...

Page 73: ... is TYPE 2 NMB motor 4 When replacing the motor with a service part make sure that it is a SANYO motor then select TYPE 1 Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key 17 times Press the FEED key or RESTART key to select the motor type Press the FEED key and RESTART key at the same time P...

Page 74: ...g the PAUSE key 3 Press the FEED key and RESTART key at the same time Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key 18 times Press the FEED key or RESTART key to select the Euro font code Press the PAUSE key RESTART FEED E U O C O D B 0 H R 20H FFH E Press the FEED key and RESTART key at ...

Page 75: ...SE key Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key 2 P A R A M E T E R S E T Press the PAUSE key 19 times Select the Transmission Control Mode with the FEED key or RESTART key Press the FEED key and RESTART key at the same time DTR READY BUSY DTR protocol DTR DSR RTS READY BUSY RTS protocol RTS CTS D T R S D T T R R Press the PAUSE...

Page 76: ...in memory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key 20 times Select the Reset ON OFF when the INPUT PRIME signal is ON with the FEED key or RESTART key Press the PAUSE key ON The printer will restore to the initial status OFF The printer will not restore to the initial status 1 D I A G N I C V 1 O A O ...

Page 77: ...t LABEL LENGTH 76 mm PAPER FEED Feed Operating procedure for the test mode is provided below I S U E C O U N T 1 S ISSUE COUNT Select Print Condicton by pressing the PAUSE key To be continued on B of the next page Press the FEED key or RESTART key See NOTE 1 Press the RESTART key PRINT SPEED SENSOR RIBBON TYPE LABEL LENGTH PAPER FEED Set the print count To A Continued on section 6 4 2 Process Test...

Page 78: ...the PAUSE key See NOTE 3 Press the PAUSE key See NOTE 3 Press the PAUSE key See NOTE 3 Press the PAUSE key See NOTE 3 1000 Print count 1000 500 Print count 500 100 Print count 100 50 Print count 50 10 Print count 10 5 Print count 5 3 Print count 3 1 Print count 1 3 inch sec NONE consecutive form NO RIBBON No ribbon Thermal direct NO TRANS Non transmissive ribbon Thermal transfer TRANSMISSIVE Trans...

Page 79: ...ight by pressing the FEED key or RESTART key See NOTE 2 Set the label length Set the media feed From B of the preceding page S Standard mode Batch printing without cut 999 Label length 999 mm PAPER FEED PAPER NO FEED 998 Label length 998 mm 997 Label length 997 mm 7 Label length 7 mm 6 Label length 6 mm 5 Label length 5 mm C Auto cut mode Issue and cutting H Strip mode On demand printing without c...

Page 80: ...sing the FEED key changes the label length 1 mm pressing the RESTART key changes 1 mm 8 When an error occurs during a test print the error message is displayed and printing is stopped Theerrorisclearedbypressingthe PAUSE keyandthedisplayshows 3 TEST PRINT Printing is not automatically resumed after the error is cleared 3 T E S T P R I N T Press the PAUSE key Press the PAUSE key P R N T C O N D I T...

Page 81: ...0 sec the printer automatically enters ribbon saving print mode 10 When AUTO PRINT is selected 5 pcs of the 3 dot slant line labels bar code labels and character labels are printed respectively after one label is fed Test Print Sample Slant line 1 dot Slant line 3 dot Revision Date Feb 07 97 6 4 TEST PRINT MODE Cahracters Bar code Fig 6 21 Fig 6 22 Fig 6 25 FACTORY TEST PATTERN Fig 6 23 Fig 6 24 ...

Page 82: ...hout cut LABEL LENGTH 76 mm PRINT TONE FINE ADJUSTMENT VALUE 0 Operating procedure for the test mode is provided below Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key twice Press the RESTART key Press the FEED key and RESTART key at the same time 3 T E S T P R I N T P R N T C O N D I T I O N I A U O P R I N T R E F L T Press the PAUSE ...

Page 83: ...y Press the PAUSE key Bar code are printed on 5 labels Press the FEED key and RESTART key at the same time Press the PAUSE key Press the PAUSE key Characters are printed on 5 labels Press the FEED key and RESTART key at the same time Characters are printed on 5 labels From B of the next page From A of the preceding page To C of the preceding page After feeding one label slant lines 3 dots are prin...

Page 84: ...ld be performed to check the environmental temperature and print head temperature after theexcess head temp erroroccursorbatchprintingisperformedforalongtime NOTE 1 Since the thermistor is supervised every 200 ms while displaying the status the display could vary Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key three times Press the FEE...

Page 85: ...ed up to 5 0 V Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A 4 S E N S O R A D J R F L E C T 2 8 V E R F L E C T 3 8 V E Press the FEED key three times Set the tag paper so that the black mark sensor can detect the white part of the tag paper See NOTE 1 The former value is displayed Holding the FEED key or RESTART key down until an asterisk is displaye...

Page 86: ...e sensor is displayed up to 5 0 V Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A 4 S E N S O R A D J T A N S 2 3 V R T A N S 4 1 V R Press the FEED key three times Set the label so that the feed gap sensor can detect the backing paper no label See NOTE 1 The former value is displayed Holding the FEED key or RESTART key down until an asterisk is displaye...

Page 87: ...played up to 5 0 V Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A 4 S E N S O R A D J P L V R 4 3 V E 4 3 V Press the FEED key three times Remove any paper from the sensor detecting area The former value is displayed Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds Press the PAUSE key for Paper End Setting for ...

Page 88: ...e value of the sensor is displayed up to 5 0 V Power off Turn on the power while holding down the FEED key and PAUSE key 1 D I A G V 1 O A 4 S E N S O R A D J P L V T 4 8 V E 4 8 V Press the FEED key three times Remove any paper from the sensor detecting area The former value is displayed Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds Press the PAUSE Se...

Page 89: ...est mode See NOTE 1 and 2 Thisclearshouldbeemployedwheninitializingthefollowingparameters to the settings before shipment Confirmation can be made through the automatic diagnostic procedure in self test mode See NOTE 1 and 2 MAINTE COUNTER CLEAR PARAMETER CLEAR Item Media distance covered Print distance Cut count Head up and down count Ribbon motor driving time Solenoid driving time RS 232C hardwa...

Page 90: ...e Function PARAMETER CLEAR Item Print tone fine adjustment Thermal direct KEY X axis fine adjustment Character code selection Font zero selection Control code selection Ribbon type selection Ribbon motor drive voltage fine adjust ment PC Ribbon motor drive voltage fine adjust ment KEY Strip wait status setting Status response Threshold manual fine adjustment for the black mark sensor Threshold man...

Page 91: ...e power while holding down the FEED key and PAUSE key 1 D I A G N V 1 O A Press the FEED key four times 5 R A M C L E A R C O P L E T E M M A N T E C N T C L E A R I N O R A M C L E A R Press the PAUSE key Press the PAUSE key Press the FEED key or press the RESTART key twice Press the PAUSE key Turn off the power See NOTE 1 Press the FEED key and RESTART key at the same time ...

Page 92: ...wer while holding down the FEED key and PAUSE key 1 D I A G V 1 O A Press the FEED key four times 5 R A M C L E A R C O P L E T E M P A A M E T E R C L E A R R N O R A M C L E A R Press the PAUSE key Press the PAUSE key Press the FEED key twice or press the RESTART key Press the PAUSE key Turn off the power See NOTE 1 Press the FEED key and RESTART key at the same time ...

Page 93: ...ionormanual selection ESC NUL LF For details refer to Section 6 3 8 Control Code Selection 1 Program down load with RS 232C interface Connect the PC to the printer with an RS 232C cable Set the DIP SW2 on the CPU PC board of the printer as follows Install the BPC and BPE PC boards in the PC and printers respectively and connect both boards to each other with the special printer cable after referri...

Page 94: ...rogram is being transmitted the following message is displayed in line in the message a running count from 0 through 128 is shown indicating the number of KB transferred Now transmitting 128KB 10 When the transmission is successfully completed the following message is displayed in line End of Transmission Continue Y N To continue 1 Turn the printer power off and exchange the printer with another o...

Page 95: ...erates properly and the main program version and checksum is printed on the label 7 1 4 ERROR CODE Error Code 06 07 50 51 57 81 82 88 89 90 92 93 94 95 97 98 99 Error Communication error Error is detected during command analysis Communication error Parity error overrun error or framing error occurred during communication with RS 232C Write error occurred during formatting of the flash ROM Delete e...

Page 96: ...al 3 pcs 2 Program Data Disk Firmware Disk Media 3 5 inch 2DD Disk Install Kit Total 1pc NOTE This program data disk is used to download the program and character generator to the printer The program download can also be performed from the PC hard disk therefore copy the binary file BIN contained on the program data disk to any folder of the PC hard disk if necessary SETUP DISK 1 3 Download Progra...

Page 97: ...via the RS 232C cable 1 System Windows 95 or Windows 98 Windows 3 1 is not supported 2 Interface Serial Interface only 3 Memory 16M byte minimum 32M byte or more recommended 4 Hard Disk 5M byte minimum 10M byte or more recommended 5 Wiring of RS 232C Interface Cable RS 232C Cable D sub 9 pin Female Inch Screw D sub 9 pin Male Metric Screw B 470 Printer ...

Page 98: ...un and click on Run Revision Date Feb 10 2000 7 2 WINDOWS VERSION 3 When the Run display appears type in A SETUP EXE and click on OK button 4 When requested insert the Program Loader Setup Disk 2 3 and then the Program Loader Setup Disk 3 3 to complete the program download NOTE In some PCs the Program Loader Setup Disks 1 3 and 2 3 may complete the program download In this case installing the Prog...

Page 99: ... via the RS 232C cable and then start up the PC Refer to section 7 2 2 3 Click on the Start button to access the program menu 4 Highlight Programs then highlight TOSHIBA TEC and click on Download Program for B X NO 1 2 3 4 5 Status OFF ON OFF ON OFF Description Transmission speed Stop bit length Data length Presence absence of parity Function 9600 bps 1 bit 8 bit No 5 The screen will change to dis...

Page 100: ...creen will appear Select the drive and the folder in which the binary file is stored If you copy the binary file into the C Program Files Toshiba TEC BXDwnPrg folder which appears as the default you will reduce the time for the program download 8 ConfirmthedataintheInformationcolumntoselectthedesireddownloadfile BIN andthen click on Open button ...

Page 101: ...SION 10 Select the Tool T drop down menu and then select Condition C 11 The communication setting window will appear Choose COM1 or COM2 and then click on OK button 12 Select the Transmission R drop down menu and then select Start S If the desired download file is not selcted start S cannot be selected Therefore be sure to open the file before selecting start S ...

Page 102: ...downloading make sure of the connection of the RS 232C cable the DIP SW setting the condition of the communication and then retry the program download Revision Date Feb 10 2000 7 2 WINDOWS VERSION NOTE If you terminate the program download select the File F drop down menu and then select Exit X When the following message appears click on Yes button ...