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TouchScreen TCA 400 Getting Started Guide – Installation

Develop an emergency evacuation plan for use in the event of fire. Here are some 
recommendations from the National Fire Protection Association.

Make an evacuation plan for how to leave your home in the case of fire or other emergency.
Sketch a map of your home that shows all the doors and windows. Discuss the plan with 
everyone in your home so that everyone will know what to do.
Have at least two ways to exit each room. Make sure that windows and doors open easily.
Discuss with your family and agree on a single meeting location outside your home.
In the event of fire, get out and stay out. Don’t go back inside for people, pets or possessions.
Do not open a door if the handle is hot.
If there is smoke stay low to the ground and go under the smoke.
Escape your home before calling the fire department. Call the fire department and police 
from the outside meeting place using your cell phone or call from a neighbor’s phone.
Practice your home evacuation plan.

Do not wait until an emergency occurs to make a plan. Talk to each other about what each 
person should do in different types of emergency.
Learn your security system. Get to know how to arm and disarm it and what to do when the
authorities or central monitoring calls.
Make sure everyone (who should know) knows the Secret Word, when to use it, and that it
should not be shared.
Understand the difference between your keypad code and the duress code.
Understand that you should never enter the premises if you hear an alarm. Call police from a 
cell phone or a neighbor’s phone.

Evacuation Plan

Additional Emergency Preparations

Summary of Contents for TCHT2AA0

Page 1: ...Getting Started Guide TCA 400 Install Touchscreen for XFINITY Home Product name Integrated Device Model name TCHT2AA0 ...

Page 2: ...r relocate the receiving antenna Increase the separation between the equipment and receiver which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF Exposure information At least 20cm 8 inches of separation distance between Touchscreen and the user s body should be maintained to ensure compliance with FCC RF Exposure Requirements CAUTION for compliance c...

Page 3: ...t go back inside for people pets or possessions Do not open a door if the handle is hot If there is smoke stay low to the ground and go under the smoke Escape your home before calling the fire department Call the fire department and police from the outside meeting place using your cell phone or call from a neighbor s phone Practice your home evacuation plan Safety This device complies with UL 985 ...

Page 4: ...f your security sensors and sending emergency alarms The follow diagram shows the major components of Touchscreen This guide provides an overview of Touchscreen and its basic operation NOTE This guide assumes Touchscreen has been activated and you have assigned a Keypad Code For more information see Touchscreen User s Guide and the Home System Installation Guide Home button Press this button to go...

Page 5: ... to manage your security system The first screen displayed is Home screen Through interaction with this screen you can access the functions you desire including Arming and Disarming your Security System Accessing and Managing System Alerts Recent Activity and Settings Accessing the Dashboard Screen Initiating a Panic Alarm The screen is divided into the following operational sections System Header...

Page 6: ...t alerts Tapping Activity icon will allow you to review recent zone activity for your security system Tapping the Setting icon will allow you to manage your devices and security Settings access is disabled when the Security System is armed NOTE System Navigation and Reference Header The System Navigation and Reference header displays at the top of Touchscreen On the left side it provides a navigat...

Page 7: ...ystem is Disarmed Green Disarmed and ready to be armed Disarmed Grey Disarmed and not ready to be armed due to arm blocking zones Open Zones or Alerts Armed Red Armed in Away Stay or Night mode The Footer section contains Emergency icon located in the bottom left of the screen Tapping this icon will provide you the ability to sound an immediate audible alarm and send an alert to the Central Monito...

Page 8: ...larm trips immediately if a monitored Perimeter zone non entry exit door or window is opened Interior motion detectors are armed Entry Exit zones start an Entry Delay Exit Delay starts when the system is armed Arm Stay mode is used to arm the system when there are people in the premises The following rules apply Alarm trips immediately if a monitored Perimeter zone non entry exit door or window is...

Page 9: ...d When your security system is armed the security status will be shown as Armed Away Armed Stay or Armed Night based on the arm mode selected when the system was armed The status will also show you the date and time that the security system was armed Disarmed Not Ready A grey shield is displayed when your security system is disarmed but unable to be armed due to an open zone or an alert that preve...

Page 10: ...ecurity system Tapping the grey Security Shield will open a Bypass Options screen which will allow you to see the current status of all of your security zones and give you the option to bypass all Arm Blocking Zones or bypass any zone individually If the affected zones are closed or alerts are resolved the status will automatically update to Disarmed Ready Bypassed Zones are NOT armed and will not...

Page 11: ...ng the System from Touchscreen To arm the system from Touchscreen Special Rules If you selected Arm Away mode you have until the Exit Delay is over to exit the premises Otherwise the system is automatically armed in Arm Stay mode There is still an Exit Delay period for the other Arm modes but they do not require that the door open and close during the period If you open and shut an Entry Exit door...

Page 12: ...rm the system the screen displays a countdown of the number of seconds until the Exit Delay is over You can choose to cancel the arming process To cancel the arming process If a valid keypad code is not entered by the end of the Entry Delay period an alarm sounds From the time an alarm sounds for most reasons you have 30 seconds to enter a valid keypad code to disarm the system and prevent an alar...

Page 13: ...Transmission delay or an Entry Delay Consult Customer Care to understand the number of seconds configured for the Alarm Transmission Delay on your system Tap the Security Status shield when it is an Armed State 1 2 Enter your Keypad Code If an alarm was triggered prior to entering your Keypad Code an alarm Summary Report will be displayed after disarming your Security System ...

Page 14: ...or Alarm Transmission delay To manually trip an alarm Press the Emergency button located in the lower left corner of many screens 1 2 The Emergency Confirmation screen appears Press and hold the red Emergency button for 2 seconds to sound an alarm and call the police 3 Touchscreen will immediately issue a continuous audible alarm and display an Alarm in Progress screen which includes a keypad for ...

Page 15: ...intenance Installing Technicolor Touchscreen Remove Touchscreen from its packaging 1 2 Remove the back plate from the back of Touchscreen by sliding it downward then pulling it out Feed the AC power cable through the bottom channel and connect to the power port on the back of Touchscreen 3 ...

Page 16: ... plate Position Touchscreen near an un switched wall outlet not controlled by a light switch Unwrap the 4 volt battery from its packaging and insert the end with the contacts first Snap the opposite end down in the battery compartment to complete battery installation The rechargeable battery that came with your Touchscreen is only available WARNING through your service operator If your battery nee...

Page 17: ...IAL 10 After a few seconds the Installation Welcome screen is displayed on Touchscreen The maximum distance for the sensors to communicate with IMPORTANT NOTE Touchscreen is 50 feet However the distance can be limited occasionally by the materials for the walls electrical interference and other conditions Installation is in accordance with National Electrical Code ANSI NFPA 70 1996 and National Fi...

Page 18: ...e the back plate from the back of Touchscreen by sliding it downward then pulling it out 1 2 Disconnect the battery from Touchscreen by lifting it out of the compartment using the battery pull tab Unwrap the 4 volt battery from its packaging and insert the end with the contacts first Snap the opposite end down in the battery compartment to complete battery installation 3 4 Snap the back plate to t...

Page 19: ...door if the handle is hot If there is smoke stay low to the ground and go under the smoke Escape your home before calling the fire department Call the fire department and police from the outside meeting place using your cell phone or call from a neighbor s phone Practice your home evacuation plan Do not wait until an emergency occurs to make a plan Talk to each other about what each person should ...

Page 20: ...large furniture doors The lanes of traffic most used by people in your home are also those most likely to be used by intruders Foyers stairways hallways and entrance ways are excellent locations for a motion detector Do not place motion detectors at the end of hallways where an intruder will be walking directly toward or away from the detector For best coverage mount the motion so that the likely ...

Page 21: ...ations Camera Installation Recommendations For maintaining your smoke detector Test alarms at least monthly by pushing the test button Replace batteries in all smoke alarms at least once a year If an alarm chirps warning the battery is low replace battery right away Replace all smoke alarms when they are ten years old or sooner if they do not respond properly when tested Maintain a 3 foot about 1 ...

Page 22: ...the maximum Exit Delay should be programmed to maximum to 120 seconds and for SIA CP 01 installation the maximum Exit delay should be programmable between 45 seconds to 4 minutes If alarm is tripped within two minutes from end of Exit delay a Recent Closing transmission is sent to the central monitoring station with the arming keypad code Description Default 60 seconds Range 30 seconds to 240 seco...

Page 23: ...trip alarm if they are both faulted within configured period of time Can only be created after the security zones have been added in a separate step After Touchscreen has sent an alarm the set number of times trips to the central monitoring station no more alarms are sent to the central monitoring station for 48 hours or until the security system is disarmed Default Duress Code Null Default 10 sec...

Page 24: ...Issued Date 09 08 2018 ...

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