1166 UHF Reader User Guide V1.07
Copyright © 2019 Technology Solutions (UK) Ltd
29
For EU Customers: All products at the end of their life must be returned to TSL
®
for recycling. For information on
how to return product please contact TSL
®
.
WARRANTY
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT
(WEEE)
(A) Warranty
TSL’s hardware Products are warranted against defects in workmanship and materials for a period of twelve (12) months
from the date of shipment, unless otherwise provided by TSL
®
in writing, provided the Product remains unmodified and is
operated under normal and proper conditions. Warranty provisions and durations on software, integrated installed systems,
Product modified or designed to meet specific customer specifications (“Custom Products”), remanufactured products, and
reconditioned or upgraded products, shall be as provided in the applicable Product specification in effect at the time of
purchase or in the accompanying software license.
(B) Spare Parts
Spare parts (i.e. parts, components, or subassemblies sold by TSL
®
for use in the service and maintenance of Products) are
warranted against defects in workmanship and materials for a period of thirty (30) days from the date of shipment. Spare parts
may be new or originate from returned units under the conditions set forth in subsection D below.
(C) Repair of TSL
®
branded hardware
For repairs on TSL
®
branded hardware Products under this Agreement, including repairs covered by warranty, the repair
services provided are warranted against defects in workmanship and materials on the repaired component of the Product
for a period of thirty (30) days from the shipment date of the repaired Product, or until the end of the original warranty period,
whichever is longer. Any such defects shall be notified to TSL
®
in writing within 7 days of the same becoming apparent.
(D) Product Service
Products may be serviced or manufactured with parts, components, or subassemblies that originate from returned products
and that have been tested as meeting applicable specifications for equivalent new material and Products. The sole obligation of
TSL
®
for defective hardware Products is limited to repair or replacement (at TSL’s option) on a “return to base (RTB)” basis with
prior TSL
®
authorisation.
Customer is responsible for prompt shipment to TSL
®
and assumes all costs and risks associated with this transportation; return
shipment to the Customer will be at TSL’s expense. Customer shall be responsible for return shipment charges for product
returned where TSL
®
determines there is no defect (“No Defect Found”), or for product returned that TSL
®
determines is not
eligible for warranty repair. No charge will be made to Buyer for replacement parts for warranty repairs. TSL
®
is not responsible
for any damage to or loss of any software programs, data or removable data storage media, or the restoration or reinstallation of
any software programs or data other than the software, if any, installed by TSL
®
during manufacture of the Product.
www.tsl.com