Triscan 1084 User Guide V13.doc
1084
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Page 12 of 19
Symptoms
Possible Cause
Action
ActiveSync cannot connect to
the MC70/75
ActiveSync is not correctly
configured on the PC or the
MC70/75.
Detach the Tri-Scan 1084
from the MC70/75 and try to
ActiveSync directly to the
MC70/75. If this does not
work
then
consult
the
MC70/75 User Guide.
ActiveSync is using a serial
connection.
ActiveSync must use USB
with
the
Tri-Scan
1084
connected.
The MC70/75 is not firmly
seated into the Tri-scan
1084.
Remove and re-insert the
MC70/75 from the Tri-Scan
1084, ensuring it is firmly
seated.
An accessory connected to
the Tri-Scan 1084 does not
work
The accessory uses a serial
connection to the MC70/75.
The
accessory
is
not
compatible with the Tri-scan
1084 because only the USB
port is available on the
docking connector.
The MC70/75 is not firmly
seated into the Tri-Scan
1084.
Remove and re-insert the
MC70/75 from the Tri-Scan
1084, ensuring it is firmly
seated.
