08
Troubleshooting
If the Bluetooth mouse can’t work with computer properly
or work improperly, please try the resolution as below:
1. Please use branded Bluetooth adapter, otherwise it can affect the
compatibility to impede the normal usage.
2. Please refer to the manual on how to install the adapter drive.
3. Please make sure that the Bluetooth adapter had been installed
successfully before device connection and the Bluetooth of
computer works.
4. Press the connection button for at least 3 seconds then release, the
red LED light will be slow shine state.
5. Please insure that the computer had been connected with Bluetooth
mouse, if matching has been done before, just double click the left
button of the mouse when mouse is in standby mode. If activate the
connection key, please reconnect. If connection fails, delete the
original mouse information.
6. Make sure the device use within 10m working distance.
7. Make sure the computer Bluetooth setting has not changed,
otherwise, reconnection may be needed.
8. If the computer Bluetooth had been connected to another Bluetooth
terminal, confirm whether the Bluetooth of computer is adequate.
What do I do if the mouse does not work?
•
Make sure that the polarity of the battery is correct. The positive (+)
and negative (-) ends of each battery must match the positive (+)
and negative (-) marking in the battery housing.
•
Make sure the battery is not discharged.
•
Please try to remove the battery, and reinstall the battery again.
•
Verify that your computer’s power management features is turned off.
Disclaimer
Every effort has been made to ensure that the information and
procedures in this guide are accurate and complete, no liability can be
accepted for any errors or omission and we reserve the right to make
any changes without further notice to any products mentioned herein.
Warranty
We warrant that product from authorized distributors will meet the
applicable product specifications and be free from all defects in design,
assembly, material and workmanship. Please contact TECKNET
retailers, or visit our website www.tecknetonline.co.uk for more
information about the product.
