_ TECNOEKA Srl __________________________________________________________ use and instruction manual _
_ page 14 _________________________________________________________________________________________
Possible faults
Type of fault
Cause
Corrective action
-
Incorrect electric connections to the
mains
-
Check the mains connection
-
No mains voltage
-
Restore mains voltage
Control panel
completely off (the oven
does not work)
-
Thermal break safety device tripped
-
Reset the thermal break safety
device
-
Door open or ajar
-
Close the door
Cooking cycle set: the
oven does not work
-
Damaged magnetic sensor
-
Contact a qualified technician to
repair the sensor
-
Incorrect connection to water
mains
-
Check the connection to water
mains
-
Cut-off cock closed
-
Check the cut-off cock
-
Blocked water inlet filter
-
Clean the filter
Automatic humidifier
ON: no steam is
produced in the cooking
chamber
-
Damaged water inlet solenoid
-
Contact a qualified technician to
repair the solenoid
-
Seal not fitted correctly
-
Check the seal fitting
-
Damaged seal
-
Contact a qualified technician to
repair the seal
Door closed: steam
comes out of the seal
-
Handle prong loosened
-
Contact a qualified technician to
repair the prong
-
One of the motors is blocked or
turns slowly
-
Contact a qualified technician to
repair the motor
-
The motors do not go into reverse
-
Contact a qualified technician to
repair the motor
The oven does not cook
evenly
-
Heating element not powered or is
damaged
-
Contact a qualified technician to
repair the element
-
Damaged lamp
-
Change the lamp
Lighting lamp in the
cooking chamber does
not work
-
Damaged lamp feeder
-
Contact a qualified technician to
repair the feeder
-
Device damaged
-
Contact a qualified technician to
repair the feeder
The thermo safety
device turns on in
continuous
-
Regulating thermo state damaged
-
Contact a qualified technician to
repair the feeder
11. Technical service
Before leaving the factory, the appliance was completely regulated and tested by expert
specialised personnel to guarantee the best operating results.
All repairs and settings must be performed with utmost care and attention, respecting
national safety regulations in force. Always contact your retailer or our nearest Service Centre,
giving details of the problem, the appliance model and the serial number (on the rating plate on
the rear panel).
For any maintenance the user can contact Tecnoeka by calling the telephone numbers on the
cover or going to
www.tecnoeka.com
.
