UPS ERA PLUS 900-1.100
13
User’s manual
TECNOWARE declines any responsibility if this warning is disregarded.
Warning to the technical personnel authorized for service: since internal components
are connected to the batteries, they will remain powered, and therefore dangerous,
even after the UPS has been disconnected from AC power mains. Before any repair or
maintenance work, disconnect the batteries, by removing the positive cable (red colour)
from the positive pole of the battery.
ANOMALY
POSSIBLE CAUSE
ACTION TO SOLVE
The UPS does not
turn on
ON/OFF button
Press the ON/OFF button and check that is pushed.
Batteries are flat
Recharge the batteries for at least 4 hours.
Electronic board failure
Refer to Technical Service.
The UPS always
function on
Battery mode
Input mains power cable
is disconnected.
Check the input mains power cable.
Check the presence of the electrical mains.
Input mains fuse is burnt Replace the fuse with another of the same type.
Black-out conditions /
surge/ Over-Voltage or
Low-Voltage
Wait until the AC Input Line returns to normal conditions.
Electronic board failure
Refer to Technical Service.
Battery Autonomy
is too short
Battery is not fully
charged.
Recharge the battery for at least 6 hours.
Electronic board failure
Refer to Technical Service.
“OVERLOAD” alarm “OVERLOAD” condition
Disconnect all devices that cause the overload condition.
“FAULT” alarm
“FAULT” condition
Check if UPS is in OVERLOAD condition.
Refer to Technical Service.
The UPS does not
communicate with
the Computer
The UPS Management
Software sends a
communication error
Check that the USB (or RS232) cable is correctly connected
between the UPS and the Computer.
The Software is not
correctly installed
Install correctly the specific Software for your Computer’s
Operative System.
If the described anomalies should continue despite the advised troubleshooting, or should they
manifest in any other form, please contact:
TECNOWARE SERVICE
www.tecnoware.com
Summary of Contents for ERA PLUS 1.100
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