IG6600 Administration Manual
Page
118 of 139
Appendix 3: Auto Attendant and Voicemail System
Appendix 3.1 System Voice Prompts
Appendix 3.1.1 Preset Voice Prompts
IG6600 provides two languages service for the all voice files. The all files are saved in vox folder in
PCM u-law format. The only difference of the file name in the both languages is the leading digit of
the file name. It
’
s
“
1
”
for the first language,
“
2
”
for the second language.
File#
Contents
Application
10001
Hello, please dial the extension number directly or
press zero for the operator
It
’
s a Welcome Message. It
’
s played while getting an
incoming FXO/IP line call in working hours.
10002
Hello, it is out of the office hours, please dial the
extension number directly or press zero for the
operator
It
’
s a Welcome Message. It
’
s played while getting an
incoming FXO/IP line call in off hours.
10003
Hello, it is lunch time, please dial the extension
number directly or press zero for the operator
It
’
s a Welcome Message. It
’
s played while getting an
incoming FXO/IP line call in lunch hours.
10004
Hello, today is holiday, please dial the extension
number directly or press zero for the operator
It
’
s a Welcome Message. It
’
s played while getting an
incoming FXO/IP line call in holidays.
10051
Please dial the phone number, at the end, press
pound key (#)
It requests to dial a phone number.
10097
This mailbox's capacity is used. There is no room
for more messages.
It talks to the Caller it has no room to store the leaving
messages.
10102
The
number
is
incorrect,
your
call
will
be
transferred to the operator
AA gets non-existed extension number input many
times. AA will transfer the call to Operator.
10103
The number is incorrect
It
’
s played while the user makes an incorrect input
10104
Please check your number and dial again
It
’
s played before AA hangs up the call.
10106
The number is incorrect, please dial again
AA gets non-existed extension number input and
allows the caller to redial.
10107
The number is incorrect, Please check your
number and dial again, bye bye!
AA gets non-existed extension number input many
times. AA will drop the call.
10201
Your call is in transferring, please wait
It
’
s
played before AA transfers the call to the
transferred party.
10205
The extension line is busy, to wait for a retry,
please press the star key (*)
The transferred destination is busy. AA provides some
choices for the user.
10206
The number you dialed is not available, to wait for
a retry, please press the star key (*)
The transferred destination doesn
’
t answer the call in
30 seconds. AA provides some choices for the user.
10207
To leave a message, press the pound key (#)
Same as 10205 or 10206, another choice.
10210
To dial another number, press zero for the operator Same as 10205 or 10206, another choice
10212
The number you dial is not answered, to wait or a
retry, please press the star key (*)
10221
Sorry, the number you dialed is not available,
please dial another number, or press zero for the
operator
It
’
s played while transferring a call to an extension set
“
Reject
”
of dial in.
10301
Please leave your message after the beep, when
finish, press the pound (#)
It reminds the user how to leave messages.
10302
Your message has been recoded
Finish leaving message.
10303
To confirm recording, press one
To listening to your record, press two
To record your message again, press three
To cancel your recording, press four
When finishing, press the pound (#)
It
’
s played after finishing leaving message.
10304
Your message has been saved
The leaving message is recorded.
10305
End of messages
Notity that all leaving messages are played
10306
Thanks for your using, goodbye
It
’
s played while finishing Voicemail System service.
10501
Please input mailbox number
It
’
s played first while the user gets into Voice Mail Box
through the FXO/IP trunks.
10502
Sorry, no such a mailbox number, please try again It
’
s played if the user dials an invalid mailbox ID..