IG6600 Administration Manual
Page
4 of 139
Table Of Contents
1.
Introduction
.......................................................................................................................................................7
2.
Getting to Know the IG6600
...........................................................................................................................9
2.1 Front Panel ...................................................................................................................................................9
2.2 Rear Panel...................................................................................................................................................10
3.
IG6600 Voice General Features
..................................................................................................................11
3.1.
Access Control for Web Page........................................................................................................11
3.2.
Answering Position .......................................................................................................................11
3.3.
Auto Attendant & Voice Mail........................................................................................................11
3.4.
Auto Provisioning .........................................................................................................................12
3.5.
Basic Call ......................................................................................................................................12
3.6.
Call Abandon.................................................................................................................................12
3.7.
Call Operator (Call Attendant) ......................................................................................................13
3.8.
Call Pickup
–
Group......................................................................................................................13
3.9.
Call Restriction..............................................................................................................................13
3.10.
Call Routing ..................................................................................................................................14
3.11.
Caller ID Detection/Generation ....................................................................................................14
3.12.
Class Of Service (COS).................................................................................................................14
3.13.
Daylight Saving Time ...................................................................................................................14
3.14.
Default Set.....................................................................................................................................14
3.15.
Direct In Dialing (DID).................................................................................................................15
3.16.
Direct Inward System Access (DISA)...........................................................................................15
3.17.
Emergency Call .............................................................................................................................15
3.18.
Extension Password ......................................................................................................................15
3.19.
Fax/Modem ...................................................................................................................................15
3.20.
Flash
–
Analog Port (SLT) Flash Recognition...............................................................................15
3.21.
Gateway to Gateway (IGW Group)...............................................................................................15
3.22.
ICD Group (Hunt Group) ..............................................................................................................16
3.23.
IP Trunk.........................................................................................................................................16
3.24.
Message Waiting Indication (MWI) ..............................................................................................16
3.25.
Music on Hold...............................................................................................................................16
3.26.
Numbering Plan ............................................................................................................................17
3.27.
Pause Insertion ..............................................................................................................................17
3.28.
PSTN Backup................................................................................................................................17
3.29.
Registration Server ........................................................................................................................17
3.30.
Service Mode ................................................................................................................................17
3.31.
Station Message Detailed Recording (SMDR)..............................................................................18
3.32.
System Speed Dial ........................................................................................................................18
3.33.
System Time & Date .....................................................................................................................18
3.34.
Trunk Group..................................................................................................................................18
3.35.
Wizard Setup .................................................................................................................................18
4.
IG6600 Voice Extension Features
..............................................................................................................20
4.1.
Agent Log On/Off
–
ICD Group ...................................................................................................21
4.2.
Alphanumeric Display...................................................................................................................21
4.3.
Automatic Callback Busy..............................................................................................................21
4.4.
Auto Hold......................................................................................................................................21
4.5.
Call Fork........................................................................................................................................21
4.6.
Call Forward..................................................................................................................................22
4.7.
Call Hold .......................................................................................................................................22
4.8.
Call Log.........................................................................................................................................22
4.9.
Call Park / Call Park Answer.........................................................................................................23
4.10.
Call Pickup
–
Individual................................................................................................................23
4.11.
Call Waiting...................................................................................................................................23
4.12.
Caller Blocking .............................................................................................................................23