24
PROBLEMS
CAUSES
SOLUTIONS
The steam station does not come on
and the thermostat light is not illu-
minated.
The appliance is not switched on.
Check that your appliance is cor-
rectly plugged in
and press the illumi-
nated on/off switch.
Water runs out of the holes in the
soleplate.
Water has condensed in the pipes
because you are using steam for the
first time or you have not used it for
some time.
The soleplate is not hot enough.
Press on the steam control button
away from your ironing board until
the iron produces steam.
Wait for the thermostat light to go
out before activating the steam but-
ton.
Water streaks appear on the linen.
Your ironing board is saturated with
water because it is not suitable for
use with a steam station.
Check that your ironing board is sui-
table.
White streaks come through the
holes in the soleplate.
Your boiler has a build-up of scale
because it has not been rinsed out
regularly.
Rinse out the boiler.
Brown streaks come through the
holes in the soleplate and stain the
linen.
You are using chemical descaling
agents or additives in the water for
ironing.
Never add this type of product in
the boiler (see § “for what water
may be used”). Contact an Approved
Service Centre.
The soleplate is dirty or brown and
may stain the linen.
You are ironing at too high a tempe-
rature.
Your linen is not rinsed sufficiently or
you have ironed a new garment be-
fore washing it.
You are using starch.
See our recommendations regarding
temperature control setting.
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemi-
cals on new garments which may be
sucked up by the iron.
Always spray starch on the reverse
side of the fabric to be ironed.
There is no steam or there is little
steam.
The boiler is empty.
The soleplate temperature is set to
the maximum.
Fill the boiler.
The steam station is working but
steam is very hot and dry As a
consequence, it is less visible.
Steam escapes from the rinse
plug.
The rinse plug has not been tighte-
ned correctly.
The rinse plug seal is damaged.
The steam station is faulty.
Tighten the rinse plug correctly.
Contact an Approved Service Centre
to order a new rinse plug seal.
Stop using the steam station and
contact an ApprovedService Centre.
Steam or water escapes under the
appliance.
The steam station is faulty.
Stop using the steam station and
contact an Approved Service Centre.
A problem with your steam station ?
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
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