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If you have any problem or queries, please contact our
Customer Relations team first for expert help and advice.
845 602 1454 - UK
(01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
• The soleplate is
dirty or brown and
can stain the linen.
• You have ironed with an unsuitable
programme (temperature too high).
• You are using starch.
• Select the appropriate program.
Refer to the chapter “Clean the
soleplate“
• Spray starch on the underside of
the fabric to be ironed.
• There is little
or no steam.
• The water tank is empty.
• The anti-calc valve is dirty.
• Your iron has a build-up of scale.
• Your iron has been used dry for too long.
• Fill it.
• Clean the anti-calc valve.
• Clean the anti-calc valve and
carry out a self-clean.
• Carry out a self-clean.
• Wait for the soleplate to reach
the correct temperature.
• The soleplate is
scratched or
damaged.
• You have placed your iron flat on a
metallic rest-plate or ironed over a zip.
• You have cleaned your soleplate with an
abrasive or metal pad.
• Always set your iron on its heel.
• Try to avoid ironing over zips.
• Refer to the chapter “Clean the
soleplate”.
• Water is leaking
out through the
water tank cover.
• You have not closed the water tank cover
properly.
• Make sure the water tank cover
has clicked shut.
• Steam or water
come from the iron
as you finish filling
the tank.
• The steam control is not set to the DRY
position
.
• Check that the steam control is
set to the DRY position
.
• The spray and/or
shot of steam do
not work.
• The water is empty.
• Fill the water.
• Water leaks out of
the front of the
iron.
• You have exceeded the level MAX when
filling the water tank.
• Empty the surplus water out of
the water tank.
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