Troubleshooting
How to clear or sanitize a nonfunctional instrument
If your instrument is not functioning, perform the following actions and return the
instrument to Tektronix for repair. Describe the initial problem with the product.
Tektronix will install replacement parts and then repair and return the instrument.
Main board
Remove the main board and return the product to Tektronix. A new main board
will be installed, and the instrument will be repaired and adjusted as necessary.
For removal instructions, refer to the AFG2000 Series Arbitrary Function
Generators Service Manual, available on the Tektronix Web site at
www.tektronix.com/downloads.
After removal of the main board, refer to your company’s internal policies
regarding handling or disposal of the board.
USB memory device
Remove any attached USB memory devices from the instrument before returning
the instrument for repair.
After removal of USB memory devices, refer to your company's internal policies
regarding handling or disposal of the memory device.
Charges
Replacement of any missing hardware will be charged according to the rate at
the time of replacement.
How to recover from clearing or removing the memory
If you removed the main board in order to clear or sanitize your instrument,
reinstall the board and perform the speci
fi
ed adjustment procedures to verify that
the instrument is in the proper condition. For adjustment procedures, refer to the
AFG2000 Series Arbitrary Function Generators Service Manual.
AFG2000 Series Declassi
fi
cation and Security Instructions
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