Tektronix Phaser 340, Service Manual Addendum

Page 1: ...Service Manual 1 Service Manual Addendum Phaser 340 Color Printer This addendum contains information for servicing printers serial numbered BCxxxxx and up ...

Page 2: ...capable of job pipelining it can print one image and process the data for the next image at the same time Both printers features two available paper trays A and A4 with an optional 500 sheet high capacity Lower Paper Tray Assembly which gives the printer a dual tray capability The Lower Paper Tray Assembly is sometimes referred to as the second feeder it only supports paper printing The printers p...

Page 3: ...the printer The diagnostics are provided on a 3 1 2 inch floppy diskette All of the diagnostic tests are started from the PC Some of the tests are stored on board the main board in ROM and are merely started by the PC based diagnostics other tests are downloaded to the printer from the PC The test are functionally divided into two classes 29K tests which execute test stored in the 29K processor s ...

Page 4: ...s are laid down 21 total so far 6 Step 2 additional columns to the right 7 Print the 22nd column step 4 columns to the right print the 23rd column step 4 columns to the right Repeat until the last 7 columns are laid down for a total of 28 pixel columns The intermediate 2 step 1 step and 2 step movement between the 7th and 8th pixel columns the 14th and 15th columns and the 21st and 22nd columns re...

Page 5: ...tep movements A total of 4 864 columns each 3 134 dots tall are laid down The x axis motor steps at half the rate to double the resolution in the x axis Also the printhead jets output smaller 600 dpi dots 1 of 4 2 of 4 3 of 4 4 of 4 1 of 4 2 of 4 3 of 4 4 of 4 Output of four side by side jets Column of pixel dots produced by four adjacent jets are interlaced together for 300 dpi printing Each jet ...

Page 6: ... available computers and cables as explained in the Phaser Share Network User Manual Bypass mode Bypass mode allows you to access the front panel menus bypassing the engine and PostScript initializing processes without having to wait for the printhead to warm up This way you can reset NVRAM or read fault codes immediately Meanwhile the printer continues to warm up and initialize in the background ...

Page 7: ...ty odd Parity mark Parity space Parity none Flow control XON XOFF Flow control DTR Stop bits Stop bits 1 Stop bits 2 Flow control LocalTalk LocalTalk enabled LocalTalk disabled Clean media tray jams Clean light stripes Clean ink smears Demonstration pages Configuration page Start up page Menu map Help pages Configuration page Demonstration pages Startup page Page count Page count XXX Print quality...

Page 8: ...w control XON XOFF Flow control DTR Stop bits Stop bits 1 Stop bits 2 Flow control LocalTalk LocalTalk enabled LocalTalk disabled Reset printer Reset NVRAM Test prints Service print 1 Head adjust XXX Service print 8 Head adjust pi Printer defaults Serial settings Network settings Field 4 XXXX Field 4 XXXX FW version XX XX Engine FW version Network settings Field 1 XXXX TCP IP address Field 1 XXXX ...

Page 9: ...0 4223 02 1 Cover Front Jam Access 2 200 4224 00 1 Cover Stripper Access 3 200 4225 01 1 Cover Top 4 200 4187 01 1 Cover Side Right 5 200 4274 00 1 Cover Side Left 6 200 4189 00 1 Cover Back 7 367 0454 00 1 Handle Release Lever 8 214 4639 00 2 Pivot Hinge Front Cover 9 200 4220 00 1 Cap Head Restraint 334 8366 25 1 Logo Marker Z340 Z340P 334 8366 29 1 Logo Marker Z340J ...

Page 10: ...10 Phaser 340 Color Printer The printer exterior FRUs 9100 75 6 4 8 3 2 5 7 1 8 9 ...

Page 11: ...rconnect 16 119 4894 00 1 Fan Rear 17a 17b 17c 17d 17e 671 3565 00 671 3641 00 671 3594 00 671 3809 00 671 3811 00 B0xxxxx BBxxxxx B0xxxxx BBxxxxx B0xxxxx BBxxxxx BCxxxxx BCxxxxx 1 Masked PS ROM SIMM Z340 Masked PS ROM SIMM Z340P Masked PS ROM SIMM Z340J Kanji Masked PS ROM SIMM Z340 Z340P Masked PS ROM SIMM Z340J Kanji 18a 18b 671 1561 01 671 3133 00 1 4 MByte RAM SIMM Z340 16 MByte RAM SIMM Z340...

Page 12: ...e Paper Tray Left 41 343 1566 00 1 Assembly Spring Retainer 42 351 0957 00 1 Guide Nose Left 43 351 0991 00 1 Guide Drawer Assembly Right 44 351 0971 02 1 Guide Drawer Assembly Left 45 401 0701 00 1 Roller Pick Assembly 46 650 3163 02 650 3182 00 650 3183 00 B0xxxxx BBxxxxx BCxxxxx BCxxxxx 1 Engine FW ROM Z340 Z340P V1 24 Engine FW ROM Z340 Base V2 40 Engine FW ROM Z340P Plus V2 40 47 386 6902 00 ...

Page 13: ...rum Maint Lower Idler Gear Paper Path Idler Gear Shaft Eccentric Gear Compound Shaft Eccentric Gear 13 Gear 14 Pulley Gear Compound Pulley Idler Pulley Left Drive Roller Maintenance Drive Belt Assembly Gear Exit Roller Gear Exit Drum Pulley Gear Exit Idler Gear DM First Stage Gear DM Second Stage Gear DM Third Stage Gear DM Idle 650 3298 00 Spring Kit Spring Head Tilt Spring Exit Disengage Spring ...

Page 14: ... Color Printer The printer interior FRUs 9100 76 8 50 51 49 52 2 1 6 5a 5b 45 4 28 31 30 29 44 33 34 35 43 54 53 20 19 15 56 11 7 25 27 55 10 24 23 14 3 9 16 13 12 17 21 18 26 22 39 37 32 40 36 42 38 41 48 46 47 57 ...

Page 15: ...ssembly 4 1 Gear Compound Shaft Eccentric part of 650 3296 00 Kit 5 119 4968 00 1 Transfix Gear Position Sensor 6 1 Belt Paper Transport part of 650 3268 00 Belt Kit 7 401 0708 00 1 Clutch Electric Paper Transport 8 401 0706 01 1 Gear Compound Paper Path Assembly 9 401 0709 01 1 Clutch Paper Pick 10 401 0710 00 1 Clutch Drum Maintenance Cam Shaft 11 1 Belt Paper Path Transport part of 650 3268 00 ...

Page 16: ...tter US Standard Supply 436 0292 01 1 Tray Paper A4 Metric Standard Supply 436 0288 00 1 Tray Paper A US letter For LPTA Supply 436 0289 00 1 Tray Paper A4 Metric For LPTA Supply 436 0301 00 1 Tray Transparency A US Supply 436 0302 01 1 Tray Transparency A4 Metric Supply 348 1373 00 1 Paper Separator Pad For Std Tray Supply 436 0294 03 1 Cartridge Drum Maintenance Supply 436 0299 00 1 Tray Waste I...

Page 17: ...s Manual Spanish 070 9109 01 PhaserShare Networking and Printer Management SW Manual 063 2278 01 SW Drivers and Utilities Diskettes 063 2491 01 SW Drivers and Utilities CD 065 0550 00 Carton Kit Shipping 013 0299 00 1 Parallel adapter Centronics 36 Pin to IEEE 1284 C mini 012 1468 00 1 Cable Parallel IEEE 1284 C to DB25M 012 1465 00 1 Cable SCSI 2 to 50 Pin SCSI 012 1313 00 1 Cable Serial DB9F to ...

Page 18: ...240V Service 161 0066 11 Power cord Option A3 Australia 240V Service 161 0154 00 Power cord Option A5 Switzerland 220V Kit Z340LTA Lower Tray Assembly w A size Tray Kit Z340LTA Opt 01 Lower Tray Assembly w A4 size Tray Kit Z340ROM B0xxxxx BBxxxxx Upgrade to Z340 Plus requires 4685F16 Kit 4685F16 16 Mbyte RAM SIMM Svc Kit 650 3163 02 B0xxxxx B5xxxxx Version 1 24 Print Engine Firmware Svc Kit 650 33...

Page 19: ...uch lighter colored vertical bands in the horizontal bars Weak jets in the yellow band are distinguished by a cyan tint Causes A jet may be partially clogged perform printhead clean purge cycles on the printhead to remove contaminants from the poor performing jet Turn the printer off for 2 to 3 hours or overnight if practical Then perform clean purge cycle again As a last resort replace the printh...

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Page 21: ...lor fills and a band of 50 blue as this is a popular background for overhead foils Look for Look for uniformity of fill with no scratching Evaluate the print on an overhead projector Some print artifacts visible on the print do not show when projected Likewise some defects do not show until projected Causes The ink drops from the jets are traveling in incorrect trajectories The printhead is incorr...

Page 22: ...l appear mottled Causes Use the PC diagnostics to check the printhead and drum for good thermal regulation Also check the printhead to drum gap Ensure the drum fan is running properly A vertical band 1 5 page wide running the length of the page is caused by a stuck heating plate in the paper preheater Run the front panel cleaning procedure Clean Ink Smears which raises the temperature of the paper...

Page 23: ...used by the print process show up in blue and green prints at 600 dpi before other colors A slight amount of wrinkling in green fills at 600 dpi is normal But there should be no wrinkling in 600 dpi blue fills Causes Weak jets or uneven drum heating may cause uneven fills To solve wrinkling try different print media Replace the drum maintenance tray to correct streaking Check the drum temperature ...