58
Phaser 840 Color Printer
Image prints in black-and-white
1.
In the
Chooser
, ensure a color printer icon is displayed next to the
Phaser 840 in the list of available printers. This indicates the printer’s
PPD has been selected and configured.
2.
In the Print dialog box, make sure that the
Color/Grayscale
option has
been selected.
3.
Make sure that the Phaser 840 printer icon was selected in the
Chooser
.
Try printing the job again.
4.
Check the version of your LaserWriter driver to ensure that it is version
6.0.x or higher. Earlier versions of the driver do not support color
PostScript.
5.
The application may require special instructions to print, such as those
contained in a
.PPD
file; check in the
Phaser 840 Printer CD-ROM
.
Image is rotated 90 degrees
1.
In the application's
Page Setup
, make sure that the image is selected to
print in Portrait or Landscape orientation, as you expect.
Printer isn’t in the Chooser
1.
Ensure that the printer is turned on and the rear panel health light is
flashing at a regular rate.
2.
Check the
Network
or
AppleTalk
control panel to ensure the proper
network or zone is selected.
3.
Check to see if the printer has not been renamed or placed in another
zone. You can print a Configuration Page, which lists this EtherTalk
information as well as other information about the printer.
Windows printing problems
Image never prints
The printer’s front panel
Receiving data
message is displayed as if receiving
data, but nothing comes out of printer or the printer goes back to
Ready to
mode without printing an image.
1.
From the printer driver, under the printer's set up options, set
TRANSMISSION
RETRY = 850
.
Summary of Contents for Phaser 840
Page 46: ...36 Phaser 840 Color Printer ...
Page 95: ...Service Guide 85 Clearing PostScript NVRAM menu item ...
Page 96: ...86 Phaser 840 Color Printer ...
Page 121: ...Service Guide 111 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 ...
Page 125: ...Service Guide 115 Figure 3 Paper path FRUs 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 ...
Page 127: ...Service Guide 117 Figure 4 Motors and fans FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 129: ...Service Guide 119 Figure 5 Circuit boards FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 ...
Page 131: ...Service Guide 121 Figure 6 Solenoids and clutches FRUs 4 5 3 2 1 0388 23 ...
Page 137: ...Service Guide 127 Figure 9 High capacity PaperTray 0388 65a 1 2 ...
Page 142: ...132 Phaser 840 Color Printer ...
Page 154: ...144 Phaser 840 Color Printer ...