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Troubleshooting

Troubleshooting

How to Clear or Sanitize a Non-Functional Instrument

If your instrument is not functioning, proceed as follows. Refer to your
organization’s policies regarding storage or disposal of any removed items.

For removal instructions, refer to the

TLA5000 Series Tektronix Logic Analyzer

Service Manual,

Tektronix part number 071-1305-00, available on the Tektronix

Web site at www.tektronix.com/manuals.

After removal of a board, refer to your company’s internal policies regarding
handling or disposal of the board.

Internal Hard Disk Drive

Remove the Internal Hard Disk Drive and return the product to Tektronix. A
new drive will be installed, and the instrument will be repaired and adjusted as
necessary.

CD-RW/DVD ROM Drive

Remove all CDs and DVDs before you return the instrument to Tektronix for
repair.

If the CD drive is not functional and you are unable to eject a disc, you might
need to remove the CD drive assembly.

USB Flash Drive

Remove the USB

fl

ash drive before you return the instrument to Tektronix for

repair.

After removal of the USB

fl

ash drive, refer to your company’s internal policies

regarding handling or disposal of the

fl

ash drive.

Charges

Replacement of any missing hardware will be charged according to the rate at
the time of replacement.

How to Recover from Clearing or Removing the Instrument’s Memory

If the hard drive has been scrubbed, you can reinstall the operating system using
the Image CD that came with the Logic Analyzer. This returns the Logic Analyzer
hard drive to the initial factory shipped state.

6

TLA5000B Series Logic Analyzer Declassi

fi

cation and Security

Summary of Contents for TLA5000B Series

Page 1: ...TLA5000B Series Logic Analyzer Declassification and Security ZZZ Instructions xx www tektronix com 077 0128 00...

Page 2: ...and pending Information in this publication supersedes that in all previously published material Specifications and price change privileges reserved TEKTRONIX and TEK are registered trademarks of Tek...

Page 3: ...ry Devices 1 Data Export Devices 2 Built In Security Features 5 Troubleshooting 6 How to Clear or Sanitize a Non Functional Instrument 6 How to Recover from Clearing or Removing the Instrument s Memor...

Page 4: ...Table of Contents ii TLA5000B Series Logic Analyzer Declassification and Security...

Page 5: ...standard means of access Erase This is equivalent to clear Media storage data export device Any of several devices that can be used to store or export data from the instrument such as a USB port Nonv...

Page 6: ...Preface iv TLA5000B Series Logic Analyzer Declassification and Security...

Page 7: ...size Function User Modifiable 1 Data input method Location To clear To sanitize Hard Disk Drive 3 5 in 80 GB SATA Contains operating system applications software captured waveform records instrument s...

Page 8: ...her be stored or destroyed The drive can be disabled See page 2 Disabling USB Floppy Drive and CD RW Capability Floppy drive Data import export Yes User input Internal Remove all floppy disks and form...

Page 9: ...SB Hub click the General tab and select Do not use this device disable in the Device Usage drop down list NOTE It is critical to leave the USB Root Hub operating otherwise the front panel will not fun...

Page 10: ...n or out To Disable LAN Ethernet Using the Windows Device Manager 1 Connect a PS2 mouse and a PS2 keyboard to the instrument before powering on because USB will be disabled 2 Log on to the instrument...

Page 11: ...al removable hard drives Tektronix part number 065 0753 00 can be purchased from Tektronix If the hard drive has been removed and a new hard drive is installed you need to install the operating system...

Page 12: ...ed as necessary CD RW DVD ROM Drive Remove all CDs and DVDs before you return the instrument to Tektronix for repair If the CD drive is not functional and you are unable to eject a disc you might need...

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