Troubleshooting
How to Clear or Sanitize a Nonfunctional Instrument
If your instrument is not functioning, proceed as follows. Refer to your
organization’s policies regarding storage or disposal of any removed items.
Hard Disk Drive
Remove the hard disk drive before returning the instrument to Tektronix for repair.
CD-RW/DVD ROM Drive
Remove all CDs and DVDs. If it is not possible to remove the disk, you might
need to remove the disk drive. Refer to your instrument service manual for
instructions.
USB Flash Drive
Remove any attached USB
fl
ash drive from the instrument before returning the
instrument for repair.
If your instrument is not functioning and you need to clear it, remove the power
source from the instrument for at least 20 seconds.
To sanitize the instrument, remove the circuit boards and either securely store
them in a safe location or destroy them. You can also return the circuit boards to
Tektronix; Tektronix will repair and replace the circuit boards as necessary.
How to Recover from Clearing or Removing the Instrument’s Memory
If the hard disk drive has been removed and a new hard disk drive is installed, you
need to install the operating system and the TLA application software.
TLA6000 Declassi
fi
cation and Security Instructions
7
