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Section 5 Troubleshooting Communication Problems
5.1 No Communication With Field Device
①
Check if the resistance in the loop is sufficient; loop resistance should be between 250
and 500 ohms.
②
Check if the connection between the Communicator and the device is correct.
③
Check if the power supply of the device is correct.
④
Check if the device address is “0”; if not, select “YES” when it prompts “No device
found at address 0, Poll?” to poll all addresses and find online device.
5.2 Communicator Power up Failure
①
Check if the Communicator has been installed with batteries.
②
Check if the battery installation of the Communicator is correct.
③
Check if the battery capacity is sufficient.
5.3 Special Function Application Failure
You have complete functionality for a specific device only when that device description
(DD) is preloaded in the HART Communicator. If the DD is not preloaded in the HART
Communicator, please do not hesitate to contact us for the relevant technical support.
NOTE:
This manual is subject to Copyright Laws
HART is registered trademark of HCF.
