U S I N G T H E E D G E G A T E V O I P G A T E W A Y U N I T
Rev H
46 of 244
dialing sequence progresses as read from left to right).
•
The Star (or Asterisk) key is represented by the symbol “*”.
•
The term
destination number
within an expression implies “dial the destination
number”.
7.4.1
Call Waiting
If you are engaged in a call and another party calls your line, you hear a short tone on your
line. The caller hears a ringing tone.
Press
flash
to toggle between calls.
7.4.2
Conference Call
To establish a conference, call the first number and then dial
flash
to hold the call, dial the
second number and before or after being answered, dial
flash
once more to establish the 3-way
call.
7.4.3
Forward a Call
To set the
Forward
option, dial
*
+
2
+
destination number
.
All calls to the phone with
Forward
set will be received at the destination number.
To unset the
Forward
option, dial
*
+
3
.
7.4.4
Attended Transfer Call
To perform an Attended Transfer Call (the first callee is part of the transfer until new callee
answers) dial
flash
to hold the call, then dial the new number and wait to hear the ring. When
the phone rings or after the new callee answers, put the handset down.
Before the new callee picks up the handset, the phone will ring both at the destination number
and at your line.
By picking up the handset, the callee at the destination number will be engaged in the call with
the original caller. Your phone will stop ringing.
If the callee at the destination number does not pick up the handset, you can receive the call by
picking up the handset as long as the phone rings.
7.4.5
Blind Transfer Call
To perform a Blind Transfer (a new call is automatically set between the caller and the second
callee and the first callee is immediately removed from the call) when a call is received, dial
*98 and then the destination number. The phone will ring at the destination number and the
first callee will have a dial tone.
7.4.6
Hold
To hold a call that you are receiving, press
flash
once. The caller will be at hold. To
retrieve the call, press
flash
once more.
When the caller is at hold, you can then run another call by dialing another number. When you
put the handset down the phone will ring. Pick up the call and you will be engaged in a call
with the original caller. If you wish, you can then transfer the call as described in
, or just proceed with the original call.
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