TELE System
10
7 Problem
solver
PROBLEM
POSSIBLE CAUSE
REMEDY
1.
The receiver does not start (no LED
lights up on the front panel)
-The mains lead is not plugged in.
- The mains lead is plugged in but the
receiver still does not work.
-Make sure the mains lead is properly
plugged in.
- Unplug the mains lead and check it
for damage (RISK of electric shock!).
2.
No Video or Audio signal
-No signal or a poor signal.
-SCART cable or antenna cable not
connected properly.
-Audio volume low or zero.
-AV channel not selected on TV.
-Check the SCART connection, the
antenna installation and signal quality.
-Make sure the TV and receiver
volumes are not set to zero.
-Make sure the AV channel is selected
on the TV (consult the TV user
manual).
-Perform a factory reset (par. 4.8).
3.
The channel scan gives no results
-No antenna signal.
-Your antenna system is not fully
compliant with the digital terrestrial
signal.
-You have an active antenna.
-Check for a signal using the receiver
menu.
-Ask for an antenna technician help.
-Manually scan for channels.
-Check the
Antenna Setting
menu.
-Perform a factory reset (par. 4.8).
4.
The settings are not saved.
- Setting changes are not confirmed
before quitting.
-Before quitting a menu press the
Confirm button to save the changes.
5.
The remote control does not work.
-The receiver is in Stand-by.
-The remote control is not being
directed towards the receiver.
-The remote control batteries are flat.
-The batteries have been inserted in
the wrong direction.
-The remote control has been dropped
and its internal components have
been damaged.
-Press the STAND-BY button on the
front panel to check the receiver is
working properly.
-Make sure nothing is obstructing the
front panel.
-Change batteries.
-Check the battery polarities.
-Contact the local dealer and buy a
new remote control.
6.
You have forgotten the Password.
-The default password is 0-0-0-0 (four
zeros). If you have changed password
consult this manual at section 4.1.
7.
The event timer function doesn’t
work properly.
-The specific program transmits a
wrong time information.
-The receiver time has not been set
correctly.
-Set the time from the menu (see
section 4.5).
9.
The receiver does not interact with
the remote control buttons.
-The receiver is temporarily blocked.
-A broadcaster transmits wrong data.
-There is a problem with the remote
control.
-Unplug the mains lead of the receiver
for at least one minute and then plug it
back in.
-Reboot the box without the antenna
connection, delete the problematic
channel, then connect again the
antenna.
-Go to point 5 of this chapter.
10.
The USB mass storage device is
not recognized or doesn’t work
properly.
-Incompatible USB device or not
formatted properly.
-USB memory speed is not enough for
the recording.
-Incompatible file type.
-The USB memory needs for an
external power unit.
-Go to USB menu (chap. 5).
-Try with a factory reset (par. 4.8).
11.
The receiver goes down into
standby mode automatically.
- The Auto Standby function is active
-Disable the automatic power-down
function (see section 4.7).
CAUTION
Generally, in case of dysfunctional behaviours of the receiver, a factory reset (par. 4.8) could solve the problem.
