Equipment Returns
Out of warranty equipment may be returned, prepaid, to the Hauppauge, N.Y.
customer service facility. Return shipping charges will be billed to the customer.
The repaired unit will have a 90-day warranty. In those cases where "no trouble"
is found, a reduced charge will be billed to cover handling, testing, and
packaging. Whether in or out of warranty, a Return Material Authorization
number
(RMA)
is
required
and
may
be
obtained
by
going
to
www.telebytebroadband.com and opening a technical support case.
Please be sure to reference the RMA number on the outside container.
