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6
Troubleshooting, Technical and Warranty
Information
6.1
Troubleshooting and FAQ’s
Please check the manual thoroughly before contacting your service provider
Symptom
Solution
No incoming ring
or alarm tone
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the
#
key
)
(No) keytones when
pressing keys
Check the key tone settings in the current profile.
Menu > Profiles > Edit
How do I extend the
incoming ring time?
This is not a handset setting. Please contact your Service
Provider to extend the ringing time.
How do I change the
Ringtone?
Edit the current profile and select a new tune from the Audios
directory.
A phone number cannot
be dialled
Check for network coverage
Check whether any call restrictions are set.
Menu > Settings > Calls > Call Barring
MMS messages cannot
be sent or received
Your subscription does not include data services. Check with
your service provider.
How do I change to
Predictive Text?
Press the
#
key
to toggle between different text modes.