35
Symptom
Resolution
I cannot connect to
Join Me
Check: Menu > Settings > Handset > PC Connection > USB
Press Help in Join Me for more instructions.
Uninstall and re-install the software
See FAQ’s at http://www.zte.co.nz/ for more assistance
My phone is slow to
respond, handset
storage problems
Restart your phone to refresh the memory.
Delete or archive old SMS messages and other content.
Restore default settings:
Menu
>
Settings
>
Handset
>
Restore
default
settings
>
Enter the Handset lock code, default =
0000
The battery discharges
quickly
Possible network coverage issue. Check the signal strength.
With only 1 or 2 bars, the battery has to work harder to
maintain network contact. Limit multi-media and Bluetooth
usage to save power. The battery may be worn out.
I cannot charge the
phone
Confirm the charger is properly inserted.
Remove the battery, clean the contacts and check it is inserted
correctly. The battery may be worn out.
Tip:
Charge the phone using the supplied USB cable.
How do I enter text in an
SMS?
From the phone number field press the down arrow to move
into the text area. Use predictive text or abc mode to type
words using the keypad.
The handset switches off
after charging.
The handset is charging in the off state. Press and hold the Red
key to switch the handset ON or charge it in the ON state