TeleCorder UC-02B, User Manual

Page 1: ...TeleCorder Voice Logging Recorder UC 02B and UC 04B with UpCorder Software TeleCorder User Manual Version 2 17 B US Rev 5 ...

Page 2: ...g Hardware and Software 8 2 Recording Process 9 a Setting for Phone Line or Voice Activated Recording VAR 9 b Voice Activated Recording VAR Settings 9 3 Configuring Hardware Settings 10 a Channel Port Setup 10 b VAR Voltage Threshold Voice Activated Recording 10 c Turn Off Delay 11 d VAR TimeOut 11 e Time and Date Setting 11 f Audio Recording Modes 11 g Caller ID Detection Settings 11 h Notice for...

Page 3: ...ccessories 19 TSA 3LM Adapter for Connecting to a Phone Set at Handset Jack 19 TSA SLM Adapter for Connecting to a Phone Set with On Off Switch 19 TSB 15L Boosts Weak Handset Audio for Recording 19 TSB 6 Telephone Line Switch Box Single Line Disconnect 19 T 18 Telephone Line Cable with T Adapter 19 T25 EXT Twenty Five Foot Phone Line Extension Cable 19 MOD SC Converts Modular Phone Plug to 3 5mm M...

Page 4: ...s TeleCorder models TC 02F and TC 04F store recorded conversations to an internal hard drive They can also be connected to a PC for control and back up archiving via plug and play USB cable A PC is not required for set up recording and playback of conversations Contact your TeleCorder sales representative for additional information I TeleCorder Configurations Model Type 2 Channel UC 02B 4 Channel ...

Page 5: ...using the left jack only for connection to channel one there must not be any connection to pins 2 5 as these pins also connect to pins 3 4 on the right jack Two T 18 cables 18 phone line cable with T adapter photo at left are supplied with the recorder You can use these or other suitable cables to connect to your phone lines or other audio sources If you wish to record from multiple line analog ph...

Page 6: ... it is ON when your PC is ON and OFF when your PC is OFF It will not record conversations unless it is connected to your PC and the UpCorder software is active on your PC The blue power ON light will be lit and channel activity lights will indicate active channels 4 Installing UpCorder Software on a PC Win98 2000 ME XP Install UpCorder software from the CD included with your recorder prior to conn...

Page 7: ...ware the Port Activity window will be displayed If the TeleCorder is not connected to your PC the software will run in the off line mode as shown below Using this mode you can browse search and play back the UpCorder recording files as well as convert them to WAVE files To view the logs of recordings in the most recent ULogFolder click the View Log button If there are recordings logged the List of...

Page 8: ...ill be played using the Windows default player With the UpPlayer player you can move drag forward or backward to advance or back up the section of a recording that is being played Use the AVA 1 or AVA 2 buttons for Digital Automatic Volume Adjustment of the playback audio DAVA If files were recorded in the UpCorder format up you can also save the recordings to standard Windows WAVE files for shari...

Page 9: ...nd listening to recordings the application is active and will be recording voice files in the background The list of recorded calls automatically refreshes every 25 seconds Click on the List Refresh button to synchronize the logs to show new recordings at any time To return to the monitoring port or channel activity click the View Port Activity button To edit the numbers or text information for an...

Page 10: ...ect a new TeleCorder default settings for all channels will be for Voice Activated Recording VAR Channels connected to phone lines should have their start stop mode changed to the voltage sensing start stop mode In this mode instead of monitoring audio levels the recorder will monitor for DC voltages on the selected inputs to indicate on hook and off hook status The phone line voltage is high when...

Page 11: ...art and stop recording using either audio activation VAR for Voice Activated Recording or voltage sensing Channels showing a check mark in the boxes labeled Port 1 Port 2 Port 3 or Port 4 are set for VAR recording Channels with no checkmark indicate they are set for phone line recording voltage sensing start stop For any channel you want to start stop recording using the phone line voltage sensing...

Page 12: ... recording on that channel will begin Click the Write Hardware button to confirm any changes NOTE This setting is only for recordings using VAR Voice or Audio activated Recording It does not limit length of recordings when using voltage sensing for start stop e Time and Date Setting Date and time are supplied by the clock in your PC Check it for accuracy f Audio Recording Modes From this sub butto...

Page 13: ... broadcast radio music where the audio can mimic sounds of dialing To avoid collecting and recording these erroneous numbers you can use the Configuration menu to disable the storing of dialed digit signaling 4 Configuring Software Settings Using your PC with the UpCorder program running select Configure from the main screen Click to open this screen a Audio File Format If you select the voice dat...

Page 14: ... locate another folder on the local PC hard drive that will be the location of the active ULogFolder It is the user s responsibility to make sure enough free space is available on the PC hard drive for the data files You can set the items capacity number of recordings as well as space capacity number of MB allocated on the hard drive for storing recordings for the application To assist in knowing ...

Page 15: ...lick on this box again to remove the check mark if you do not want to save short phone line recordings 5 File Manager a File Manager provides functions to edit or add text comments associated with each recording search recordings in a folder do batch conversions of up files to wav files and delete recordings To bring up the File Manager menu from the Port Activity window click on the View Log butt...

Page 16: ...number in the field or input the Item Number that you wish to edit in the Item box then click Edit Add Text A new window will show all of the information available for this recording refer to the above picture Note that all information about the recordings except the Phone Text field cannot be edited Up to 40 alpha numeric characters can be entered into this field When you finish click either OK o...

Page 17: ...ecting four units to your PC using a USB hub that supports 4 USB devices not a self powered hub no AC power adapter connect a maximum of three units to the non powered USB hub and the fourth unit directly to a USB port that is on the PC or on a self powered USB hub TeleCorders have a Device ID that is stored in their internal memory and unique to each unit This Device ID is an aid to keeping track...

Page 18: ...screen image and Section III Using TeleCorder in this manual If more than one unit is connected to the PC you will have a tab to check or change hardware settings for each TeleCorder After making any changes to hardware settings click the Write Hardware button to confirm any changes unplug the TeleCorder USB cable and re connect close software and re load check to confirm that the desired changes ...

Page 19: ...s resulting from the failure of the TeleCorder Correct functioning of the TeleCorder and UpCorder software cannot be guaranteed under all conditions The TeleCorder supplier and manufacturer cannot and will not accept any liability for loss of information or other damages due to the use or misuse of the TeleCorder Suppliers and the manufacturer are not a source of official interpretation of laws an...

Page 20: ...your conversation recorded The TSA SLM has a 25 output cable that can be extended with the T25 EXT TSB 15L Boosts Weak Handset Audio for Recording Handset audio levels from most phone sets is loud enough to be satisfactorily recorded with your TeleCorder However some phones may have weak audio that can be boosted by 15db by using the TSB 15L Instead of connecting the handset audio directly to the ...

Page 21: ...for meeting and conference recording They look like a switch not a microphone so as not to draw attention Like other Pressure Zone Microphones they use a miniature microphone capsule mounted near a sound reflecting plate In this zone direct sound from the source combines in phase at all frequencies with reflected sound The benefits are many 6 dB more sensitivity 6 dB less noise a wide smooth frequ...

Page 22: ...ngs that are recorded in the PC software are stored in the PC registry The ULogFolder is one of the software settings that are stored in the PC Each time UpCorder software is opened it will check for the last active ULogFolder If it can find one it will place new recordings into this folder Otherwise it will create a new ULogFolder in the location where your UpCorder software is installed You can ...

Page 23: ...eleCorder Voice Logging Recorders are distributed in the U S A by 581 LIBERTY HIGHWAY P O BOX 623 PUTNAM CT 06260 860 928 0377 FAX 860 928 6477 support omnicronelectronics com www omnicronelectronics com ...