Teledex IP250D, User Manual

Page 1: ...SIP and MGCP Teledex LLC 6311 San Ignacio Avenue San Jose California 95119 USA Telephone 408 363 3100 Fax 408 363 3136 Internet www teledex com email sales teledex com Part Number 600 0480 60 Content...

Page 2: ...D 7 NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT THROUGH CABINET SLOTS AS THEY MAY TOUCH DANGEROUS VOLTAGE POINTS OR SHORT OUT PARTS THAT COULD RESULT IN A RISK OF FIRE OR ELECTRIC SHOCK NEVER SPI...

Page 3: ...dio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which...

Page 4: ...E IP250D 3 2 6 ARRANGING THE IP250D ON THE DESK 4 2 7 MOUNTING THE IP250D ON A WALL 4 2 8 CONNECTING A HEADSET TO THE IP250D 4 3 Configuring the IP250D 5 3 1 THE HOME PAGE 5 3 2 LAN CONFIGURATION 6 3...

Page 5: ...CHANGING RINGING SOUNDS 17 4 16 CONFIGURING LOCAL SPEED DIAL NUMBERS 17 5 Troubleshooting and Care 18 5 1 BASIC TROUBLESHOOTING MEASURES 18 5 2 GENERAL TROUBLESHOOTING 18 5 3 NETWORK TROUBLESHOOTING...

Page 6: ...computers and printers do The acronym VoIP means Voice over Internet Protocol The voice and control signals to and from the IP250D are entirely digital data that is transmitted over the office data n...

Page 7: ...ecialist referred to as a network or system administrator The network administrator will perform the configuration steps from a control station 2 Installing the IP250D Installing the IP250D at an offi...

Page 8: ...electrical shock Dangerous voltages may be present on the terminals of the network patch cable after it is plugged into the network wall jack Connect the patch cable to the keyset base first then to...

Page 9: ...degrees compared to the desk mounting position Use screws and anchors if necessary to match the hole pattern in the bracket The wall mounting clip near the hookswitch should be removed and re installe...

Page 10: ...dress If the IP address is known a web browser URL can be pointed to the address Doing so will display the device s main configuration web page which will look similar to that shown below in Figure 3...

Page 11: ...bnet mask default gateway IP address and DNS server IP address It is also recommended that the network domain name be provided as well to ensure correct DNS operation Press SAVE LAN SETTINGS to save t...

Page 12: ...number entered on this page If you wish for the device to immediately send the RSIP after powering up enter the value zero Under the compatibility section select which MGCP Profile is to be used Final...

Page 13: ...rom the menu This will provide sub options to configure the SIP server and device endpoint settings 3 4 1 SIP Settings This page allows configuration of the SIP server and endpoint settings Enter the...

Page 14: ...he device is rebooted 3 6 SYSTEM CONFIGURATION This main menu option provides subpages to configure the device s security and localization settings 3 6 1 Security Settings This sub page allows an admi...

Page 15: ...ed on the same local machine you are using to access the device s web pages you can choose to download the ROM file to the device using an HTTP post Enter the filename of the ROM image or press BROWSE...

Page 16: ...for internal and external calls 2 During an incoming call the IP250D flashes the LED for line 1 if no lines are active If line 1 is active but line 2 is not the phone flashes the LED for line 2 and i...

Page 17: ...for a dial tone and dial the number or extension of the call recipient The user may also initiate a call while already on the line with another party HEADSET The user may initiate a call from the idl...

Page 18: ...6 TERMINATING A CALL You may terminate a call by various methods depending upon whether you are using the handset speakerphone or a headset If using the handset the call may terminated by replacing th...

Page 19: ...o any functions such as programming or phone book for example that are not available in normal conversation mode In order to indicate that a call is on hold SIP phone only the software flashes the LED...

Page 20: ...set To continue initiating the original call simply continue dialing The display will change back to the dialing screen for each subsequent key pressed If the user is conducting a conversation on line...

Page 21: ...one depending on which is in use A green LED indicates that the phone is in mute mode To remove mute repress the MUTE key again 4 10 TRANSFERRING A CALL To transfer a call press the XFER key then dial...

Page 22: ...ollow the voice prompts or instrcutions provided by your system administrator 4 15 CHANGING RINGING SOUNDS To change the volume of the ringer press the either VOLUME key while on hook Adjust to the de...

Page 23: ...is a PC or other network device connected to the PC network port disconnect the patch cable to the PC from the base of the keyset then perform the actions from sec tion 5 1 1 Disconnect From the Netwo...

Page 24: ...indicators at both ends of the ethernet cable are active SOLUTION B Verify that the DHCP server on the network is functioning SOLUTION C If you do not have a DHCP server or want to use a fixed IP addr...

Page 25: ...of the unit and that any other endpoint specific details e g domain name codec preferences etc if applicable are set correctly SOLUTION G Ensure that the ethernet cable connection is secure and that t...

Page 26: ...e the device to execute the Downloader Application after power cycling Refer to Appendix B for details on how to force the downloader application to execute using a safe mode 6 2 USING THE DOWNLOADER...

Page 27: ...is section provides instructions on how to determine the IP address of a unit The following general instructions can be followed to determine the IP address of a unit 1 Press the SETTINGS button to ac...

Page 28: ...onfigured the unit will use DHCP to acquire an IP address 5 To use DHCP press the pound key during power up 9 Appendix C Restoring Factory Defaults This section describes how to restore the factory de...

Page 29: ...TRARY NUMBER OF OCCURRENCES INCLUDING 0 STRING STRINGELEMENT STRINGELEMENT STRING STRINGLIST STRING STRING STRINGLIST DIALPLAN STRING STRINGLIST A dial plan according to this syntax is defined either...

Page 30: ...its are all examples of complex dial plans The dial plan rule for these is 0T 00T 3 5 xxx 8xxxxxxx xx 91xxxxxxxxxx 9011x T 11 Appendix E Tone and Ring Cadence Configuration The various tone patterns g...

Page 31: ...nename Toneseq Toneref Toneref Toneseq Freqcomp Freqval Powerval Freq Freqcomp Freqcomp Freqcomp Tone Toneseq Freq Cadence EXAMPLE TONE CONFIGURATIONS Example 1 A European Dial Tone DIALTONE 425 5 ON...

Page 32: ...ive Timeval Sequence Active Active Sequence Repetition Sequence Repeatval Repeat R Cycle Sequence Repetition Fullsequence Cycle Cycle Fullsequence Cadence Fullsequence Fullsequence Repeat Fullsequence...

Page 33: ...IP250D Product Specifications TELEPHONE TYPE Two line VoIP Voice over Internet Protocol network terminal CALL CONTROL PROTOCOLS Compatible with SIP MGCP protocols DIALING KEYPAD 12 keys numeric 1 9 0...

Page 34: ...replacement style may be used Microphone built in Speaker built in POWER Power supplied from network switch wall mounted AC adapter accessory available if network does not supply power SIZE 8 8 wide x...