Teledyne 965 Five-Station, Installation And Operation Manual

Warranty

Before returning any instrument for repair, please call, fax, or e-mail the Teledyne Isco Service
Department for instructions. Many problems can often be diagnosed and corrected over the
phone, or by e-mail, without returning the instrument to the factory.

Instruments needing factory repair should be packed carefully, and shipped to the attention of
the service department. Small, non-fragile items can be sent by insured parcel post. 

PLEASE

BE SURE TO ENCLOSE A NOTE EXPLAINING THE PROBLEM.

Shipping Address:

Teledyne Isco, Inc. - Attention Repair Service
4700 Superior Street
Lincoln, NE 68504 USA

Mailing Address:

Teledyne Isco, Inc.
PO Box 82531
Lincoln, NE 68501 USA

Phone:

Repair service:

(800) 775-2965 (lab instruments)
(866) 298-6174 (samplers & flow meters)

Sales & General Information: (800) 228-4373 (USA & Canada)

Fax:

(402) 465-3001

Email:

IscoService@teledyne.com

March 8, 2011 P/N 60-1002-040 Rev E

Teledyne Isco One Year Limited Warranty*

Factory Service for Teledyne Isco Flow Meters, Waste Water Samplers, and Syrin

g

e Pumps

This warranty exclusively covers Teledyne Isco
instruments, providing a one-year limited warranty
covering parts and labor.
Any instrument that fails during the warranty period due to
faulty parts or workmanship will be repaired at the factory
at no charge to the customer. Teledyne Isco’s exclusive
liability is limited to repair or replacement of defective
instruments. Teledyne Isco is not liable for consequential
damages.
Teledyne Isco will pay surface transportation charges both
ways within the 48 contiguous United States if the
instrument proves to be defective within 30 days of
shipment. Throughout the remainder of the warranty period,
the customer will pay to return the instrument to Teledyne
Isco, and Teledyne isco will pay surface transportation to
return the repaired instrument to the customer. Teledyne
Isco will not pay air freight or customer’s packing and
crating charges. This warranty does not cover loss, damage,
or defects resulting from transportation between the
customer’s facility and the repair facility.

The warranty for any instrument is the one in effect on date
of shipment. The warranty period begins on the shipping
date, unless Teledyne Isco agrees in writing to a different
date.
Excluded from this warranty are normal wear; expendable
items such as charts, ribbon, lamps, tubing, and glassware;
fittings and wetted parts of valves; and damage due to
corrosion, misuse, accident, or lack of proper maintenance.
This warranty does not cover products not sold under the
Teledyne Isco trademark or for which any other warranty is
specifically stated.
No item may be returned for warranty service without a
return authorization number issued by Teledyne Isco.

This warranty is expressly in lieu of all other warranties
and obligations and Teledyne Isco specifically disclaims
any warranty of merchantability or fitness for a
particular purpose.

The warrantor is Teledyne Isco, Inc. 4700 Superior,
Lincoln, NE 68504, U.S.A.

* This warranty applies to the USA and countries where Teledyne Isco Inc. does not have an authorized
dealer. Customers in countries outside the USA, where Teledyne Isco has an authorized dealer, should
contact their Teledyne Isco dealer for warranty service.