VUE TZ20-R User Manual
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is
prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 100.
© 2021 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved.
20
10 WARRANTY
The standard warranty for the Vue TZ20-R UAS payload is
one year
from date of delivery to the customer. This
covers evaluation and repair or replacement of nonconforming components. Please note that the warranty does
NOT cover:
Vue TZ20-R units that have been repaired or modified in any manner by anyone other than Teledyne
FLIR or Teledyne FLIR’s authorized designee
Defects due to normal wear and tear
Customer’s failure to properly store, install, operate, or maintain the Vue TZ20-R
Operating the payload outside of its specified parameters
The buyer is responsible for the costs of shipping the payload to Teledyne FLIR. Teledyne FLIR pays the return
shipping costs. Any product returned to Teledyne FLIR, whether it is under warranty or not, must use Teledyne
FLIR’s Return Merchandise Authorization (RMA) process. To obtain an RMA number, please contact our
technicians at
SBA-CameraRepair@flir.com
Please do not return any payloads or camera products to Teledyne
FLIR without an RMA number. Packages not clearly marked with the RMA number may be delayed in being
received by Teledyne FLIR and may affect turnaround time.
