13
PROBLEM
REASON
SOLUTION
The connection with the wireless
network is cut off frequently. The
quality of the connection is not good.
Interference is being caused by other
existing wireless networks.
If there is any interference affecting that channel, select
a different one. If there are other wireless networks ope-
rating in the same zone, it is recommended that the net-
works be configured with a separation of 4 or 5 channels.
For example, if there is a wireless network operating on
channel 6 and we wish to install an additional wireless
network, we must select channel 1, 2, 10, 11, 12 or 13. If this
is not possible, select the one that causes the least im-
pact (the least inundated channel, that is to say, the one
with the lowest number of wireless networks.
The wireless network signal is weak
because the router is located in a place
that is not very accessible or at a great
distance.
Put the ADSL router in an unobstructed place. If there
are network coverage problems, it is recommended that
the antenna be moved to a different position. Remember
that it is advisable to make sure that there are not many
obstructions between the ADSL router and the wireless
clients.
Solutions to frequent problems (cont.)
“See the User’s Guide in the Advanced Setting Options CD for further details.
If you cannot solve the problem, please refer to the following section, which contains information about
the Customer Care Service”.
