TeleVideo TeleCLIENT TC7020 Series, Manual

Page 1: ...of Conformity 6 1 4 8 Statement of Limited Warranty 7 2 Introduction 8 2 1 Safety Instructions 8 2 1 1 Safety Notices 8 2 1 2 Other Product Safety Considerations 9 2 2 Welcome 10 2 2 1 Features 11 2 3...

Page 2: ...nfiguring Network Connections 59 5 3 1 Creating a New Connection 60 5 3 2 Editing Connections 71 5 3 3 Deleting a Connection 73 5 3 4 Setting Start up Connections 74 5 4 Connecting to a Network Server...

Page 3: ...6 7 Physical Specifications 81 6 8 Warranty Information 81...

Page 4: ...he TeleCLIENT 1 3 How To Use This Manual This manual is designed to help you locate information quickly and easily Each chapter contains the following information Chapter 1 Preface Provides equipment...

Page 5: ...a U S registered mark 1 4 3 TeleVideo Inc Software License Agreement PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SOFTWARE USING THIS SOFTWARE INDICATES YOUR ACCEPTANCE...

Page 6: ...ed Rights This software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technological...

Page 7: ...power failures surges or other irregularities or 4 any statements made about TeleVideo s products by sales representatives dealers distributors or agents unless confirmed in writing by a TeleVideo off...

Page 8: ...es before using this product DANGER THIS PRODUCT USES ELECTRICAL POWER AND CONTAINS SENSITIVE COMPONENTS IT IS NOT DESIGNED FOR CONSUMER SERVICING IF YOUR TELECLIENT REQUIRES REPAIR OR YOU WISH TO ADD...

Page 9: ...perating temperature is 35 C 95 F 4 Always unplug the TeleCLIENT before cleaning Do not use liquid cleaners or aerosol cleaners Use only a damp cloth for cleaning 5 Make sure the TeleCLIENT is placed...

Page 10: ...that empowers users to access and manage business critical applications such as Point of sale Help and reservation desk Electronic Commerce Word processing Spreadsheets All can be accessed through hos...

Page 11: ...DP that executes on Microsoft Windows NT Server 4 0 Terminal Server Edition Windows 2000 Terminal Services Windows Net Server or the Independent Computing Architecture ICA protocol through Citrix Meta...

Page 12: ...Inline power supply Universal power supply standard Power Line cord CD ROM version of TeleCLIENT User s Manual...

Page 13: ...the TeleCLIENT TC7020 Connecting the Monitor Network Keyboard and Mouse Connecting the Monitor and TeleCLIENT TC7020 to AC Outlets TeleCLIENT TC7020 Front Panel Control and LEDs 3 1 Installing the Te...

Page 14: ...Figure 3 1 TeleCLIENT TC7020 Back Panel Connectors...

Page 15: ...nter interface Video Monitor interface Keyboard Keyboard interface Mouse Mouse interface Power Power input Audio Out Audio output for headphones or speakers Microphone In Audio input for microphone US...

Page 16: ...may be required depending on your host s serial port configuration Refer to the Peripheral Port Pinouts if necessary If using a modem connect the modem to a serial port 7 Plug the AC cord into the AC...

Page 17: ...e 3 2 Serial Port Pinouts The optional parallel port uses a DB25 female connector configured as Table 3 3 shows Pin Function 1 STROBE 2 D0 3 DI 4 D2 5 D3 6 D4 7 D5 8 D6 9 D7 10 ACK 11 BUSY 12 PE 13 SL...

Page 18: ...nnected 3 Connect the monitor to the video port Install RJ45 connection to the network or external modem connection to the serial port or direct host connection to the serial port Install keyboard and...

Page 19: ...nction On Off Switch Turns the power on off Power LED Indicates that power is ON Network Activity LED A blinking LED indicates network activity A constantly lit LED indicates that the TeleCLIENT TC702...

Page 20: ...oftware Update Procedure 4 1 TeleCLIENT Setup Wizard NOTE TELECLIENT WILL DETECT FOR DHCP SERVER ON THE NETWORK AT POWER ON IF DHCP SERVICE IS NOT ACTIVATED THE CLIENT WILL ISSUE A DEFAULT IP ADDRESS...

Page 21: ...Properties Window 5 Depends on the TeleClient TC7020 series model the screen will show different network options However PCI DP838151 Ethernet interface is the default choice for all models To config...

Page 22: ...an IP address and enter the static IP address for the terminal then click the Name Servers tab 7 Enter the DNS server and WINS information then click OK Figure 4 5 Figure 4 5 DNS WINS Setting 8 Figur...

Page 23: ...NECTION BE SURE TO DISABLE PCI DP838151 TO DO THAT RIGHT CLICK PCI DP838151 ICON AND SELECT DISABLE 10 If DHCP service is available choose the DHCP option and proceed to the next tab Name Servers Othe...

Page 24: ...ting Figure 4 8 Wireless Networks Setting 12 Check the Use Windows to configure my wireless setting recommended then click Refresh to detect available access points 13 Choose an access point then clic...

Page 25: ...ard designed to make the link integrity of the wireless medium equal to wired cable Data privacy mechanism based on a 40 bits 128 bit optional shared key algorithm as described in the IEEE 802 11 stan...

Page 26: ...Networks box then highlight the chosen access point and use Move Up and Move Down buttons to prioritize the list Top of the list has the highest priority 22 Click on the Advanced button Figure 4 10 Fi...

Page 27: ...a direct connection setup skip to step 42 For a VPN connection setup skip to step 47 Figure 4 11 Making New Connection 28 On the next screen Figure 4 12 click on the drop down box and select the COM p...

Page 28: ...ons Figure 4 13 31 Set the modem connection by filling in the Connection Preferences boxes Click on Call Options tab Figure 4 14 Figure 4 14 Dialing Options 32 Set up calling options then click OK 33...

Page 29: ...An Internet protocol used to run IP over serial lines such as telephone circuits or RS 232 cables interconnecting two systems SLIP is now being replaced by PPP Point to Point Protocol Communication 3...

Page 30: ...e security options and click OK to confirm 40 Back on New Dial Up screen Figure 4 12 click Next to proceed Direct Connection Setup skip to step 46 VPN Connection Setup skip to step 51 41 Set dialing p...

Page 31: ...on name select Direct Connection and click Next Figure 4 19 Figure 4 19 Direct Connection Settings 44 On the next screen Figure 4 20 click on the drop down box and select the COM port the serial cable...

Page 32: ...n Make New Connection icon 48 Type in the connection name select VPN Connection and click Next Figure 4 21 Figure 4 21 VPN Settings 49 Type in the host name or IP address in the box 50 Click the TCP I...

Page 33: ...22 Display Settings 55 Select a Resolution and Refresh Frequency setting Click Test to see if the setting works 56 When prompt for 5 seconds delay click OK to proceed 57 If the chosen setting is accep...

Page 34: ...e setting up the terminal 4 1 3 Control Panel Control Panel should appear Figure 4 24 Depends on the configuration and model the icons may appear differently Figure 4 24 Control Panel LPD Line Print D...

Page 35: ...er name The name of the printer is a virtual port Virtual port is a logical device assigned when you set up LPD services on your server The default for this field is PASSTHRU The Printer Name is case...

Page 36: ...obal ICA Client Setup 69 Double click the Global ICA Client Settings icon Figure 4 27 Global ICA Client Setup 70 Setup the Hotkeys as desired Figure 4 27 71 Click on the Preference tab Figure 4 28 If...

Page 37: ...ble servers This will display a warning message that the current list will be erased Click Yes to proceed 75 If no server was detected click Add button to add a server to the list 76 Select the type o...

Page 38: ...a particular user from an NFuse server and add those connections to the normal WBT list of connections as if they d been added by hand using the local UI Figure 4 31 Global ICA Client Settings PNLite...

Page 39: ...ure of the printer and the Model Name Figure 4 33 Figure 4 33 Printer Setup Manufacturer and Model 86 If the desired manufacturer and model is not listed check the User Defined box Click Next and type...

Page 40: ...rwise check No and click Next 89 Click Finish Figure 4 35 The new printer icon should appear on the Printers screen Click OK Figure 4 35 Printer Setup Finish 90 To delete a printer simply highlight th...

Page 41: ...nection tab Figure 4 37 Figure 4 37 Internet Options Connection 95 Check Use LAN no autodial box if using LAN Otherwise uncheck the box and type in the Autodial name 96 If the terminal is connected th...

Page 42: ...ptions then click OK Volume and Sounds Setup 100 Double click on Volume Sounds icon Figure 4 39 Figure 4 39 Volume and Sounds 101 Choose options as shown on the window set the system volume at a desir...

Page 43: ...cheme Date and Time Setup 103 Double click on the Date Time icon 104 Set the date and time then click OK Figure 4 41 Figure 4 41 Date and Time Regional Settings 105 Double click on the Regional Settin...

Page 44: ...ttings Locale 106 Select locale and click on the next tab Number Figure 4 43 Figure 4 43 Regional Settings Number 107 Select number systems then click the next tab Currency Figure 4 44 Figure 4 44 Reg...

Page 45: ...k the next tab Date Figure 4 46 Figure 4 46 Regional Settings Date 110 Select the date format then click OK Network and Dial up Connections Refer to section 1 1 1 Network Settings SNTP Settings 111 SN...

Page 46: ...Click Add then type in the server IP address or the host name 114 Click OK Keyboard and Mouse Setup 115 Double click on Keyboard and Mouse Figure 4 48 Figure 4 48 Keyboard 116 This section changes th...

Page 47: ...Lock On Off at Boot up option 117 Select Left handed or Right handed mouse select the pointer speed then click OK Power Button Control 118 Double click on Button Control icon 119 Select Instant Power...

Page 48: ...n saver and desktop appearance Experience Configure network connection speed start up delay setting searching for networks and miscellaneous settings Control Panel Configure the Internet options touch...

Page 49: ...set the terminal to factory default property settings 2 Click Yes when prompt NOTE WHEN YOU RESTART THE TELECLIENT TC7020 AFTER RESETTING THE FACTORY DEFAULTS YOU MUST USE THE SETUP WIZARD AGAIN REFER...

Page 50: ...cal Resources Tab Figure 4 50 Local Resources Sound Option Select the sound option Figure 4 50 Local Devices Check all the devices attached to the terminal to enable them 4 2 3 Display Tab Figure 4 51...

Page 51: ...f No Activity in minutes before the Screen Saver starts 2 Check the box Enable Video Power Down if desired in addition to Screen Saver 3 Check the box Password Protected to set a password protection u...

Page 52: ...ablish network communications and in a network with less traffic will require less time to establish network communications Setting this too low may cause some difficulty establishing network communic...

Page 53: ...e Connection Manger 6 Use Modify User button to edit these settings after this initial setup and Delete User button to delete a user 7 Click OK Terminal Properties Window Protection Check the box Enab...

Page 54: ...4 55 illustrates the Management tab which displays the support for TeleCLIENT software update functionality The property page components are as follows Edit Box Contains the Uniform Resource Locator...

Page 55: ...OR CONTACT TELEVIDEO TECH SUPPORT SNMP Configuration Figure 4 56 Management SNMP 1 To configure SNMP settings click SNMP Configuration button Figure 4 56 2 Enter the contact for the terminal usually...

Page 56: ...ork information Figure 4 57 Ping Figure 4 58 NetInfo Ping This command allows the administrator to check the network connections Figure 4 58 This completes the terminal properties setting Please conti...

Page 57: ...WILL MOSTLY NOT WORK WITHIN THE CURRENT NETWORK PROPER IP ADDRESS MUST BE ASSIGN TO THE UNIT BY THE NETWORK ADMINISTRATOR OR BY DHCP SERVER The drop down box is to select the network speed IP Release...

Page 58: ...k Notice the ON OFF switch located on the front panel refer to Hardware Installation Use this switch to power the TeleCLIENT TC7020 on and off To power off the TeleCLIENT TC7020 press the ON OFF switc...

Page 59: ...ections User can also set the default or auto start network connection 5 3 Configuring Network Connections Each connection uniquely identifies a host server and the client terminal used to make the co...

Page 60: ...the following steps 7 Click Add in the Configure window The New Connection window appears Figure 5 3 Figure 5 3 New Connection Window 8 Choose one of the following connection protocols for the new con...

Page 61: ...tive connection is an RDP type Figure 5 4 Connection Type Defined in TeleCLIENT Connection Manager NOTE THE REMAINDER OF THIS PROCEDURE DEPENDS UPON THE TYPE OF CONNECTION USED AS EXPLAINED BELOW Addi...

Page 62: ...n Dial in Connection Requires a modem 3 Click Next For Network Connection part skip to Step 12 4 In Dial In Connection box enter the area code phone number country and check the box if it needs to dia...

Page 63: ...n the Connection Preferences boxes 9 Click on Call Options tab Figure 5 8 Figure 5 8 Calling Options 10 Set the calling options then click OK 11 Click Next 12 The software will now search for and iden...

Page 64: ...he server search criteria Follow the prompts to setup the parameter Figure 5 10 Server Location 14 Click OK then click Refresh to start the search If no server is listed try typing in the IP address o...

Page 65: ...0 can be configured to run the same application from the selected server Type in the Command Line and Working Directory or leave blank to run the Windows Terminal Server desktop Figure 5 12 Figure 5 1...

Page 66: ...or application Figure 5 13 Figure 5 13 Specify Logon Information Window 21 If Smart Card logon is available on the network check the box 22 Click Next NOTE THIS SCREEN MAYBE LEFT BLANK 23 The Select...

Page 67: ...Cache and Sound Window Compress Data Stream Choose this setting if user is connected via a modem dial up or a Wide Area Network WAN Cache Under all ICA sessions caching is enabled Therefore this sett...

Page 68: ...Wizard window appears Figure 5 16 Figure 5 16 WTS Connection Wizard Window 29 Enter a name for the new connection in the Name field 30 Enter the server name or IP address of the computer you wish to...

Page 69: ...an configure TC7020 to run a selected application instead of the desktop Choose the Application File Name Type in the Command Line and Working Directory or leave blank to run the Windows NT desktop Fi...

Page 70: ...OR MORE INFORMATION PLEASE REFER TO TERMINAL EMULATION USER S GUIDE 38 Select Terminal Emulation Client in the New Connection window The TeleCLIENT Terminal Emulation Connection Properties window appe...

Page 71: ...e TeleCLIENT Terminal Emulation setup the terminal is now ready to connect to the server 5 3 2 Editing Connections The procedure for editing a connection varies depending on the kind of network connec...

Page 72: ...b in the TeleCLIENT Connection Manager window 47 Select the RDP connection to be edited from the Connection Name list 48 Click Edit The Properties window appears Figure 5 22 Figure 5 22 Properties Win...

Page 73: ...Application Tab 49 Make the necessary changes in the Net Connections or Application 50 Click Apply 51 When finished click OK Editing a Terminal Emulation Connection Please refer to Adding a Terminal E...

Page 74: ...tartup The Connection Startup window appears Figure 5 24 Figure 5 24 Connection Startup Window 58 Select one of the following Startup Options Make the selected connection the default connection Enable...

Page 75: ...d for automatic logon and the server it connects to is enabled the TeleCLIENT TC7020 makes the connection and the user is automatically logged on 62 If the logon is not automatic the Windows Logon Inf...

Page 76: ...tive connections 5 5 1 Starting Multiple Connections The TeleCLIENT TC7020 allows multiple simultaneous connections The number of connections started is limited by the amount of RAM available in the T...

Page 77: ...goff 71 Click OK in the panel that displays WTS closes any programs that are still running A new session will now start or the TeleCLIENT Connection Manager window will appear The TeleCLIENT TC7020 ma...

Page 78: ...Description CPU National Semiconductor Geode GX1 300MHz processor RAM Memory 64MB RAM standard Expandable to 128MB Flash Memory 8MB DOC or 32MB CompactFlash Flash upgrade utility via Ethernet Graphics...

Page 79: ...Two serial port USB Ports Two USB ports Audio Ports Audio out Microphone in Keyboard and Mouse Ports Keyboard and mouse ports PS 2 keyboard and mouse included Table A 2 Networking Communications and...

Page 80: ...rinting IBM 3151 HP Suite HP 2392A 2622A 700 92 Table A 3 Software Specifications Terminal emulation support optional Additional emulations available by request only Please contact TeleVideo directly...

Page 81: ...ce Specifications 6 7 Physical Specifications Feature Description Shipping Weight 9 0 lbs Height 10 2 inches Depth 9 3 inches Width 4 5 inches Table A 6 Physical Specifications 6 8 Warranty Informatio...