13
TRADEMARKS
Audiocom
®
is a registered trademark of Telex Communications. Names of other products mentioned herein are used for identifica-
tion purposes only and may be trademarks and/or registered trademarks of their respective companies.
WARRANTY INFORMATION
Products are warranted by Telex Communications, Inc. to be free from defects in materials and workmanship for a period of one
year from the date of sale.
The sole obligation of Telex during the warranty period is to provide, without charge, parts and labor necessary to remedy covered
defects appearing in products returned prepaid to Telex. This warranty does not cover any defect, malfunction or failure caused
beyond the control of Telex, including unreasonable or negligent operation, abuse, accident, failure to follow instructions in the
manual, defective or improper associated equipment, attempts at modification and repair not authorized by Telex, and shipping
damage. Products with their serial numbers removed or effaced are not covered by this warranty.
To obtain warranty service, follow the procedures entitled “Procedure for Returns” and “ Shipping to Manufacturer for Repair or
Adjustment”.
This warranty is the sole and exclusive express warranty given with respect to Audiocom products. It is the responsibility of the user
to determine before purchase that this product is suitable for the user’s intended purpose.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.
NEITHER TELEX NOR THE DEALER WHO SELLS TELEX PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND.
CUSTOMER SUPPORT
Technical questions should be directed to:
Customer Service Department
Telex
12000 Portland Avenue South
Burnsville, MN 55337 U.S.A
Telephone: (952) 884-4051
Fax: (952) 884-0043
RETURN SHIPPING INSTRUCTIONS
Procedure for Returns
If a return is necessary, contact the dealer where this unit was purchased.
If a return through the dealer is not possible, obtain a RETURN AUTHORIZATION from:
Customer Service Department
Telex Communications, Inc.
Telephone: 1-800-392-3497 or (952) 884-4051
Fax: 1-800-323-0498 or (952) 884-0043
DO NOT RETURN ANY EQUIPMENT DIRECTLY TO THE FACTORY WITHOUT FIRST OBTAINING A RETURN AUTHORIZA-
TION.
Be prepared to provide the company name, address, phone number, a person to contact regarding the return, purchase order
number, the type and quantity of equipment, a description of the problem and the serial number(s).
Shipping to Manufacturer for Repair or Adjustment
All shipments of products should be made via United Parcel Service or the best available shipper prepaid. The equipment should
be shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size. If a
substitute container is used, the equipment should be wrapped in paper and surrounded with at least four inches of excelsior or
similar shock-absorbing material. All returns must include the return authorization number. Units sent for repair or adjustment
DO
NOT
need a return authorization number
Factory Service department
Telex Communications, Inc.
West 1
st
Street
Blue Earth, MN 56013 U.S.A.
Upon completion of any repair the equipment will be returned via United Parcel Service or specified shipper collect.
