Telex VOIP, User Manual

Page 1: ...VOIP Virtual User Manual Telex Communications 12000 Portland Avenue South Burnsville MN 55337 Keypanel 9350 7797 000 Rev B 10 2004 ...

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Page 3: ...3 STOP There are two versions of the software that can be installed from installation cd English and Japanese Please following the installation instructions for the keypanel you desire ...

Page 4: ...Communications Inc All rights reserved Reproduction in whole or in part without prior written permission from Telex is prohibited UNPACKING AND INSPECTION Immediately upon receipt of the equipment inspect the shipping container and the contents carefully for any discrepancies or damage Should there be any notify the freight company and the dealer at once WARRANTY See the enclosed warranty card CUS...

Page 5: ... 24 Key Options Solo 25 SERVICE MENU 26 Service Mic Gain 26 Service Reset Cfg 26 Service Save Cfg 27 Service Ton Gen 27 Right Click Menu 28 MENU SYSTEM MENU ACCESS 28 File Reset Cfg 28 File Save Cfg 28 File Exit 29 Menu Display 29 Menu Key Assign 29 Menu Key Options 32 Key Option Menu Chime 32 Key Option Menu Key Groups 32 Key Options Solo 33 MENU SERVICE 34 Service Settings 34 Service Mic Gain 34...

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Page 7: ...ipped with the RVON interfaces GUI Interface Skins The RTS Virtual Keypanel has three standard interface skins KP 32 KP 812 Lever Key and KP 812 Push button styles Other skins can be easily created to fit the needs of individual environment giving a highly applica tion specific configuration option Contact Telex for special requirements Convenience With VOIP Virtual Keypanel running under Windows ...

Page 8: ...set Vol MENU FWD BACK MUTE CLR PGM NUM SLIST 1 PL IFB 2 AUTO ISO 3 PHONE RELAY 4 PREFIX TYPE 5 6 COPY CW EX COPY 7 E PNL DISPLAY 8 9 MULT FUNC 0 1F01 DAN KP96 KP96 SL03 KP12 M009 WKP4 WKP4 KP12 OKP4 ANDY KP32 DAN KP96 TIF1 KP12 Listen Talk Listen Talk Headset Vol Sel 4 3 1 2 5 KP 32 VOIP Virtual keypanel on Desktop PC RVON 8 Card KP 32 with RVON 1 RTS Cs9500 Zeus ADAM CS RVON I O ETHERNET VOIP Vir...

Page 9: ...re IMPORTANT The VKP application supports static IP Addressing Dynamic Addressing is not supported at this time NOTE Contact your IT Administrator to verify the static IP Address for your machine To configure your network connection do the following 1 From the Start Menu select Settings and then Network and Dial up Connections The Network and Dial up Connections screen appears ...

Page 10: ...on The Local Area Connection Status screen appears 3 Click Properties The Local Area Connection Properties screen appears 4 Highlight Internet Protocol TCP IP and then click Properties The Internet Protocol TCP IP Properties screen appears ...

Page 11: ...l use 9 Verify the Use the following DNS server addresses checkbox is selected 10 In the Preferred DNS server field enter the Preferred DNS server address 11 In the Alternate DNS server field enter the Alternate DNS server address 12 Click OK to accept the changes Click Cancel to exit without making changes 13 Once you have configured your Static IP Address insert the VKP CD and Security dongle Fo...

Page 12: ...y being viewed 1 Click the Exit button to close the screen currently being viewed The window closes Talk Listen Keys lever keys Use the Talk Listen key to either talk by clicking the lower portion of the lever key Or listen by clicking the upper portion of the lever key NOTE In the Japanese version of the software the talk LED is Red while the Listen LED is green Also When a user is talking with s...

Page 13: ...Mic Mute button to mute the microphone output audio 1 To enable Mic Mute click MIC MUTE Mic Mute is enabled The mic mute button is depressed 1 To disable Mic Mute click MIC MUTE Mic Mute is disabled The mic mute button is not depressed CLR button Use the CLR button to clear and close the VKP menu structure 1 Click CLR The menu clears and closes returning to normal operation mode PGM button The PGM...

Page 14: ... by clicking the upper portion of the lever key NOTE In the Japanese version of the software the talk LED is Red while the Listen LED is green Also When a user is talking with someone else an In Use LED lights green to let other callers know the user is talking to someone else For example when user A calls user B user C will see users A and B are talking because the talk LEDs on user C s keypanel ...

Page 15: ...m in the list appears Mic Mute button Use Mic Mute button to mute the microphone output audio 1 To enable Mic Mute click MIC MUTE Mic Mute is enabled The mic mute button is depressed 1 To disable Mic Mute click MIC MUTE Mic Mute is disabled The mic mute button is not depressed CLR button Use the CLR button to clear and close the VKP menu structure 1 Click CLR The menu clears and closes returning t...

Page 16: ... A computer can have more than one IP address Separate IP addresses are associated with each Ethernet card Therefore multiple Ethernet cards will allow for multiple IP addresses AUDIO SETTINGS NOTE Audio settings are changed in AZedit For more information see the AZedit User Manual Codec display Codec displays the codec used to compress the audio for transmittal There are two codecs supported by T...

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Page 19: ... MENU SYSTEM MENU ACCESS To access the menu from the keypad do the following 1 Clear all names from the Call Waiting display if not clear by clicking the Call Waiting key one or more times 2 Click Menu Display appears in the Call Waiting window 3 Click to scroll forward through the list of menus 4 Click FWD or PGM to enter a menu Click BACK to exit a menu Within a menu Click or to scroll Click FWD...

Page 20: ...s Use the or key to select Group 1 Group 2 etc Then press FWD or PGM to display the group The talk and listen LEDs of the master key will be lit red and the talk and listen LEDs for the slave keys will be lit green Display Menu Key List Displays and allows access to all the other assignments on the other keypanel pages that are not cur rently showing in the keypanel display Display Menu Level 2 Di...

Page 21: ...s procedure and go to Key Assign Menu Auto Func Setup Page Change the setup page assignments 4 Click the 9 on the number pad to scroll through the options 5 When the key assignment is found click PGM to select it 6 Select the port number or alpha you want to assign to the keypanel key 7 Click PGM Talk Level 1 appears in call waiting window 8 Click 9 on the number pad to scroll through the options ...

Page 22: ... Menu Spcl List Assigns a key that talks and or listens to a special list The key will have no effect until members have been assigned to the special list in AZedit Note some or all special list members may be non keypanel devices that cannot themselves activate talk and listen paths Therefore if you want full communication with all members of the special list you may need to assign both talk and ...

Page 23: ... not select a matrix before assigning auto functions All auto functions are assigned using the local matrix menus You do not need to run Save Cfg to store auto function assignments These are stored in the intercom system Key Assign Menu Setup Page Use this menu item to change the setup page assignments on the KP 32 KP 812 EKP 32 EKP 812 One setup page is used for the top row of keys and another se...

Page 24: ...rough a common key called a master key A key group can be created so that when one key the master key is activated all key in the group will activate Up to four key groups can be set up To create a key group do the following 1 On the keypanel click MENU Display appears in the call waiting window 2 Use the 9 on the number pad to scroll to Key Option 3 Click PGM or FWD Chime appears in the call wait...

Page 25: ...appears in the call waiting window 2 Use the 9 on the number pad to scroll to Key Option 3 Click PGM or FWD Chime appears in the call waiting window 4 Use the 9 on the number pad to scroll to Solo 5 Click PGM Tap Key appears in the call waiting window 6 Click the intercom key you want to assign solo Both the LEDs next to the key will light red to confirm the assignment Click the key again if you w...

Page 26: ...ng window 2 Use the 9 on the keypad to scroll to Service 3 Click PGM Mic Gain appears in the call waiting window 4 Click PGM 60 appears in the call waiting window 5 Use the 6 on the keypad or 9 on the keypad to decrease or increase the mic gain 6 Click CLR to exit Service Reset Cfg Use Reset Cfg to restore all custom settings to the application defaults The defaults for Reset Cfg are as follows Sp...

Page 27: ...ings Service Ton Gen Tone Gen Tone Generation gives you the ability to check the audio path from the keypanel to the matrix and back To use Tone Gen from the Main menu do the following 1 On the keypanel click MENU Display appears in the call waiting window 2 Use the 9 on the keypad to scroll to Service in the menu 3 Click PGM Mic Gain appears in the call waiting window 4 Use the 9 on the keypad to...

Page 28: ...items For a complete menu navigation see page 37 File Display Key Assign Key Options Service File Reset Cfg Use Reset Cfg to restore all custom settings to the application defaults To see the defaults see Service Reset Cfg on page 26 To Reset Cfg do the following 1 Right click on the keypanel A popup menu appears 2 From the popup menu select File The File submenu appears 3 From the File submenu se...

Page 29: ...f the Display menu options see page xx To access the Display menu do the following 1 Right click on the keypanel A popup menu appears 2 From the popup menu select Display The Display submenu appears 3 From the Display submenu select the item you want to view Menu Key Assign Use the Key Assign menu to assign intercom keys to the keypanel to adjust listen levels for point to point and party line key...

Page 30: ...opriate Scroll Enable check boxes in AZedit Key Assign Menu Spcl List Assigns a key that talks and or listens to a special list The key will have no effect until members have been assigned to the special list in AZedit Note some or all special list members may be non keypanel devices that cannot themselves activate talk and listen paths Therefore if you want full communication with all members of ...

Page 31: ...rcom systems Do not select a matrix before assigning auto functions All auto functions are assigned using the local matrix menus You do not need to run Save Cfg to store auto function assignments These are stored in the intercom system Key Assign Menu Setup Page Use this menu item to change the setup page assignments on the KP 32 KP 812 EKP 32 and EKP 812 One setup page is used for the top row of ...

Page 32: ...lled a master key A key group can be created so that when one key the master key is activated all key in the group will activate Up to four key groups can be set up To create a key group do the following 1 Right click anywhere on the keypanel The Main menu appears 2 From the Main menu select Key Option The Key Option submenu appears 3 From the Key Option submenu select Key Groups The Key Groups su...

Page 33: ...oup on hold To use the solo option do the following 1 Right click anywhere on the keypanel The Main menu appears 2 From the main menu select Key Option The Key Option submenu appears 3 From the Key Option submenu select Solo Tap Key appears in the call waiting window 4 Click the intercom key you want to assign solo Both the LEDs next to the key will light red to confirm the assignment Click the ke...

Page 34: ...Enable Flash Timeout Service Settings Use the Settings window to configure the virtual keypanel for individual use To open the settings screen do the following 1 Right click anywhere on the keypanel The Main menu appears 2 From the Main menu select Service The Service submenu appears 3 From the Service submenu select Settings The Settings screen appears 4 Complete the Settings screen with the appr...

Page 35: ...o assign it to another key This function is useful when someone calls on the keypanel that is not assigned to a key To copy a call from the Call Waiting Window do the following 1 While the caller s name is displayed in the call waiting window right click on the keypanel The Main menu appears 2 From the Main menu select Service The Service submenu appears 3 From the Service submenu select Copy CWW ...

Page 36: ...s latch enabled NOTE Latch Enable is only available through the Main menu Service Flash Timeout Whenever there is an incoming call and there is a talk key assigned to the caller the talk LED next to that key will flash If the Flash Timeout option is enabled the incoming call will flash for 15 seconds If the Flash Timeout option is disabled the incoming call will flash for 15 seconds and then conti...

Page 37: ...rc Auto Func Setup Page Key Options Chime Key Groups Group 1 Group 2 Group 3 Group 4 Solo Service Settings Mic Gain Tone Gen Copy CWW Copy Key Latch Enable Flash Timeout Display Assign Type Chans On Key Groups Group 1 Group 2 Group 3 Group 4 Key List Level 2 Listen Matrix Panel ID Version Key Assign Pt to Pt Party Line IFB Spcl List Sys Relay Camera ISO UPL Rsrc Auto Func Setup Page Key Options Ch...

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