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Broadband and TV installation guidelines

For the English version of this manual please visit telia.dk/tv/kundeservice

Always start by connecting your broadband equipment first. Use the cables that were included 

in the package and connect them without using extension cords. If you already are connected to 

broadband, go directly to the service you have ordered.

Do you have everything? 

The package that you have received from Telia must contain the parts that are shown here. If you already have broadband 

from Telia, you must keep your current broadband equipment. The package may contain more components, but the ones that are shown in the 

picture are what you need to use for installation. If components are missing from your package, please contact customer service at 80 10 10 10.

Note! 

Personal information, such as customer numbers and codes are sent separately by email.

Help us to improve

We try to improve our installation guidelines. What do you think of these guidelines? Help us to 
help others with installation by sending your feedback to telia-guide@telia.dk

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    Broadband router with wireless network

2

   Network cables for connecting PCs or other equipment 

directly to your broadband router

3

   Extra telephone cable for connecting broadband telephony 

4

   Splitter filter with card, black telephone cable For connecting 

your broadband router to the telephone socket if you also 

want to use a public switched telephone network (PSTN)  

5

   Transition cable for connecting a hermaphroditic connector 

(7) or multi-connector (see point 2) to the broadband router

6

   A y-connector is used if you have a multi-connector and need 

to connect more telephones. (Telia does not support the 

connection of broadband telephony using this connector, 

which must only be used for other public switched telephone 

networks (PSTNs).)   

7

   A hermaphroditic connector is used to connect your broadband 

router to the telephone socket if you have a three-pin plug.

8

    Transition cable for broadband telephony Only used if your 

telephone, which is to be connected to broadband telephony, 

has a three-pin plug.

9

   Power adapter for broadband router

TSP-3429_4-1

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What if you still cannot get it to work 

or you have any questions?  

Visit

 

telia.dk/tvkundeservice/ or call 80 10 10 10.

What if it does not work? 

   Restart your TV box by unplugging the power cable and plug it in again.

   Reset the router by holding the reset button down until all of the diodes on the router turn off.

   Restart your TV box when the Internet connection via the router has been re-established.

   Ensure that the equipment is connected as shown in the Telia Quick Guide, which is included.

   Remove any extension cords, adapters and your own network cables that were not included in the start package.

   Then restart your TV box by unplugging the power cable and plugging it in again.

Power failure?

After a power failure, you must first turn on the router and wait until there is a connection again. Then turn on the 

other equipment.

A

   Connect the network cable from one of the yellow LAN 

ports on the router to the LAN port on the TV box.

B

    Connect your TV box to an HDMI entry point on your TV. 

If you have ordered a TV box with a digital video recorder, 

you can also connect it using a SCART cable. 

C

   Connect power to the TV box from an ordinary 230 V 

socket. Then the TV box starts.

D

   Turn on your TV. When five green dots are displayed on the 

screen, the TV box is working correctly.

E

   Enter the 10-digit identification code and access code and 

press OK. You can find your codes in the email that you 

have received with your TV subscription agreement or via  

telia.dk/selvbetjening.

Remember that you must have selected the correct HDMI or SCART channel on your TV in order to receive the signal from the TV 

box. If, for example, you have connected the TV box in the HDMI 1 port on your TV, you must select the HDMI 1 channel using the 

button on the remote control for your TV. The button may also have this [ <--]--

!

TV

A

B

C

Ordinary TV box

TV

A

B

C

TV box that can record

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Connect/Activate your wireless Telia TV

A

   Connect a network cable to one of the yellow LAN ports 

in the router to the LAN port on one of the wireless TV 

transmitters/receivers.

B

   Then connect a network cable from the TV box's LAN 

port to the LAN port on the other wireless TV transmitter/

receiver. Note! If you have more than one TV box, a 

wireless TV access point can be connected to each 

individual TV box.

C

   Both of the wireless TV transmitters/receivers must be set 

to "Auto" on the back of the box.

D

   Now press the WPS button on the front of the wireless TV 

transmitter and then press the WPS button on the wireless 

TV receiver. When the Link Quality diode light is green, 

the wireless connection has been established. Note! It 

may take a little time for the wireless TV connection to be 

established. If the Link Quality light is red, the distance 

between the two wireless devices may be too far or the 

signal cannot be reached. You might try to move the 

wireless boxes so that they are closer to each other.

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TV

Tired of wires? 

 

Order wireless TV at  

telia.dk/tradlost-tv/

Router

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