DeTaIleD COnfIGuraTIOn anD referenCe |
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SPIDs and MSN/DNs
There will be entry locations for SPIDs and MSN/DNs for all line positions, whether needed or not. After
entering the numbers, you must click
”Apply”
and then
”Reboot Now”
at the bottom of the page to activate
the ISDN lines.
When you are using Natl. I-1 or DMS-100 for your ISDN Protocol mode, you must enter the correct Service
Profile ID (SPID) numbers for each ISDN channel, normally two per physical line. The telephone company
should tell you this number when they confirm your order. Often it is found written on the line jack or
punch block.
Usually the SPID is the area code+phone 0101. However, we have seen some that include a two-
digit prefix and a two-digit suffix, and many other variations are possible. See Appendix 1 for a list of known
working SPIDs. If this works, consider yourself lucky; if it doesn’t work, there is no substitute for getting the
correct SPID from your Telco!
ETS 300 users should disregard all references to SPIDs. Euro ISDN does not have SPIDs.
Notes on SPIDs
1.
Incorrectly entered SPIDs are the most common problem USA users have placing ISDN calls.
Compare the SPIDs you have entered with the SPIDs provided to you by the phone company to be
certain that you have entered them correctly. Do not add anything to your SPIDs.
2.
Note that there are no hyphens, dashes (-), or spaces in SPIDs, so the system will not allow you to
enter any non-numeric characters. If your installer has included them in the SPID, ignore them.
3.
If you have any questions about your SPIDs, call your phone company.
4.
If you have AT&T Point-to-Point or ETS300 Euro-ISDN Protocol mode, you should not enter
anything in the SPID fields.
MSN – Multiple Subscriber Number
This item, if required, must be configured from the web interface. Used only when you are using the ETS
300 Euro-ISDN Telco mode and another ISDN device is sharing the line with the iQ6. MSN1 corresponds
to the first B channel. This is simply one of your assigned telephone numbers. Normally, for ETS 300 these
should be left blank.
DN – Directory Number
This item, if required, must be configured from the Web interface. When you are using an ISDN protocol
other than ETS 300 or AT&T Cust. PTP, you must enter the ‘Directory Number’ (DN) here. This is simply
the telephone number associated with the channel.
Tip
Each directory number will correspond to one SPID. You must enter them to reflect this
relationship. The DN corresponding to SPID1 must be entered as DN1 while the DN corre-
sponding to SPID2 must be entered as DN2.
If you experience problems only with incoming calls check your DNs. Normally 7 digits
should be entered, but you might need to enter 10 digits.
