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First check if the NIC is up and working properly. Then check the PC NIC configuration
and make sure the DHCP is enabled.
Open the MS-DOS window, enter “ipconfig /release” and “ipconfig /renew” commands
and see if PC can obtain IP correctly.
If the problem persists, please contact the operator or distributor for further diagnose.
3)
My CPE networking is not working properly.
You may want to check if the LTE connection is up and running properly. You can do
this by login the WEB GUI and check the Interface Info page.
You may want to perform a factory reset and see if the problem is being corrected.
You can do this by log into the WEB GUI using “admin” password and perform restore
the unit to default factory setting.
If the problem cannot be corrected by factory reset, please contact the operator or
distributor for further diagnose.
4)
I forget the login password and like to reset the unit to factory default.
Please contact the operator or distributor and give them the IMEI of the unit. The
operator or distributor can issue you a RESET password for you to enter in the WEB
login window.
After the unit is reset to factory default, you can login using the default password.
