Telstra 4G MY POCKET WI-FI PLUS, Getting To Know Manual

Page 1: ...GETTING TO KNOW YOUR TELSTRA PRE PAID 4G MY POCKET WI FI PLUS ...

Page 2: ...sible coverage and speed experience on the network without equal This guide will help you get connected as quickly and as easily as possible It ll guide you through installation and run through all the handy extra features that are included If all goes to plan you ll be up and running in no time so you can get connected while you re on the move ...

Page 3: ...WHAT S INSIDE 03 Safety first 05 Let s get started 09 Getting connected 13 Monitoring your data usage 15 Wi Fi home page 19 Extra features 22 Problem solving 26 Extra bits you should know 2 ...

Page 4: ...ield the device or cover it with any object Covering the antenna affects signal quality may cause the router to operate at a higher power level than needed and may shorten battery life Radio frequency energy Your wireless device is a low power radio transmitter and receiver When switched on it intermittently transmits radio frequency RF energy radio waves The transmit power level is optimised for ...

Page 5: ...Radio Communications Standard Electromagnetic IC Radiation Human Exposure 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 20cm from the body The worst case SAR test result for 10g tissue size measured at 10mm distance is 1 458W kg ROHS declaration reduction of hazardous substances The manufacturer de...

Page 6: ...ra Pre Paid 4G My Pocket Wi Fi Plus device with built in battery Telstra Pre Paid SIM card inserted in device Telstra Pre Paid Welcome Guide This Getting Started Guide Micro USB cable AC adapter Manufacturer s warranty card LET S GET STARTED 5 ...

Page 7: ...6 YOUR TELSTRA PRE PAID 4G MY POCKET WI FI PLUS External Antenna Ports SIM Card Slot Wi Fi Protected Setup Power ...

Page 8: ...7 The display shows you the status of your Telstra 4G Pre Paid My Pocket Wi Fi Plus Number of users connected Signal strength Messages Battery level Data usage meter Wi Fi Name Wi Fi Password ...

Page 9: ...ence section Default Wi Fi Name SSID Displayed on the front screen of your device when powered on Default Wi Fi Password Security Key Case sensitive and is displayed on the front screen of your device when powered on Wi Fi home page http m home Wi Fi home page password password Restore defaults Press and hold the Reset button located next to SIM card slot for 5 seconds ...

Page 10: ...be inside the device Check to make sure Open the SIM card slot cover by lifting the flap and insert SIM as shown below 2 Switch on your Telstra Pre Paid 4G My Pocket Wi Fi Plus Press and hold the Power key until the screen lights up GETTING CONNECTED ...

Page 11: ...y as shown on the screen Note that your password is case sensitive Searching for wireless networks For Windows Click on the Internet Access icon usually found on the very bottom right of your screen This will show your available networks For Mac Go to the Wi Fi menu and select network If you re using an older Mac OS version you can also access Network Preferences in the Apple menu For tablets Usua...

Page 12: ...lstra com activate For more information on activating or managing your service see your Telstra Pre Paid Welcome Guide Your service number will be displayed on your Wi Fi home page at http m home Make a note of this service number if contacting Telstra so we can access your account details Important Once you activate or recharge your service restart your device to refresh ...

Page 13: ...12 5 Ending your session Switch your device off or disconnect via your computer or other device ...

Page 14: ...een meter which displays amount of data used and remaining days left till your data expires You will be notified when your balance is running low or if your credit has expired You can dismiss this notification by pressing the Navigation key MONITORING DATA USAGE ...

Page 15: ... Fi home page shows a data usage meter similar to the one displayed on your device The status bar shows amount of data used and remaining days left till your data expires This status bar will also notify you when your balance is running low or if your credit has expired ...

Page 16: ...onnect to the Wi Fi network See page 10 Open a web browser and type http m home in the address bar Enter the login details shown below in the login field and click OK Password password For full details on using your Wi Fi home page click Help WI FI HOME PAGE Your service number will be displayed on your Wi Fi home page Make a note of this service number if contacting Telstra so we can access your ...

Page 17: ...isplaying network messages connected users and battery life In addition you can also monitor data usage and receive notifications including software updates and data usage You can use the Quick Settings feature to quickly update your Wi Fi Name and Wi Fi Password Select Settings then Quick settings ...

Page 18: ... Fi Name SSID Select Settings tab then select Wi Fi Settings Select Basic Settings Input a new Wi Fi Password or Wi Fi Name then click Apply located at bottom of page If changing your password please ensure you keep a record of it and store in a safe place ...

Page 19: ...ssword Select Settings tab then select Device Settings Select Account Management and input current password and new password Then click Apply If you modify your Wi Fi Name or Password you will need to disconnect and reconnect your device ...

Page 20: ...g an external antenna may be recommended in areas of lower coverage to improve your device performance MIMO Dual TS9 antennas are available from your retailer Insert the connector carefully to avoid damage to your device EXTRA FEATURES ...

Page 21: ...re your device continues to give maximum performance Automatic software updates Software updates will be sent to your device automatically When an update is received you can select either Download Now or Later If you select Later then you will need to go through the steps to manually update ...

Page 22: ...s with Telstra Pre Paid international roaming International roaming is already set up on your Telstra Pre Paid service however different rates apply to use your service overseas For a full list of countries and charges for international roaming see telstra com au roaming ...

Page 23: ...rge credit Your device will display on the screen if your credit has expired or visit m telstra com to view your balance Turn off your device and wait 10 seconds then power your device on Restart your computer Turn off or temporarily disable any security programs or firewalls If possible try using another computer or Wi Fi device to connect ...

Page 24: ...you to configure your hotspot The default Admin Password is password What do I do if I changed the Wi Fi Password or Admin Password and then forgot it If you have changed your Admin Password or Wi Fi Password and subsequently forgotten it press and hold the reset button located near SIM slot for 5 seconds to restore factory defaults All settings including the SSID and display for example will be r...

Page 25: ...ng range Approx 25m radius in free space Wi Fi Connections Supports up to 10 users Dimensions W H D 104 x 64 5 x 14mm Weight 106g External Antenna Ports TS9 Standby time Up to 300 hours Operating Systems Windows 8 Windows 7 Vista and XP 32 bit Mac OS 10 6 8 and above Technical specifications ...

Page 26: ... and other general enquiries should be directed to Telstra at livechat telstra com or call 125 8880 or from a non Telstra phone call 13 2200 and say Pre Paid See your warranty card for warranty and service information For additional information visit zte com au telstra to access the full user manual and to download firmware updates ...

Page 27: ...er coverage areas around Australia Check coverage at telstra com coverage Network lock Your wireless device is locked to the Telstra network When you insert a non Telstra SIM card you are presented with unlock instructions Contact Telstra to obtain your 8 digit unlock code An unlocking fee may apply 5 incorrect attempts will block the unlock process and the device will then only work with a Telstr...

Page 28: ...27 NOTES ...

Page 29: ...f the Microsoft group of companies Mac is a trademark of Apple Inc registered in the U S and other countries The spectrum device and are trade marks and are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556 ...