Telstra T42G, Quick Start Manual

Page 1: ...QUICK START GUIDE FOR YOUR TELSTRA T42G DOT DIGITALOFFICETECHNOLOGY TM ...

Page 2: ...venience and at no additional cost We ll show you how to make the most of your service including IP Phone Features Smart Call Management Tools and Applications such as Call Conductor Virtual Receptionist Voice2Email Alternatively you can benefit further from a two hour on site session available in metro areas only for a fee of 165 Additional sessions are also available charges apply See back cover...

Page 3: ...WHAT S INSIDE 01 Let s get started 02 Handset legend 04 Your Telstra T42G 06 Getting connected 13 Your contacts 16 MessageBank 17 Basic call features ...

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Page 5: ...LET S GET STARTED Your package contains the following Telstra T42G IP Phone Telstra T42G Phone Stand Power Adapter Ethernet Cable This Quick Start Guide ...

Page 6: ...EGEND Icon Description Network is unavailable Registered successfully Register failed Registering Hands free speakerphone mode Handset mode Headset mode Voice Mail Auto Answer Do Not Disturb Call Hold Call Mute ...

Page 7: ...hanumeric input mode Numeric input mode Multi lingual lowercase letters input mode Multi lingual uppercase letters input mode Multi lingual uppercase and lowercase letters input mode Call Forward Forwarded Calls Missed Calls Received Calls Placed Calls ...

Page 8: ...e Key Presses to activate the mute mode Headset Key Presses to activate the headset mode MessageBank Key Presses to access Messagebank Redial Key Presses twice to dial out a last dialled number Speakerphone Key Presses to activate the Speakerphone Volume Key Presses to adjust volumn ...

Page 9: ...Scrolls through the displayed information Confirms actions or answers incoming calls Cancels actions or rejects incoming calls ...

Page 10: ...GETTING CONNECTED 1 Set up your Telstra T42G IP Phone Fig 1 Turn your phone over to expose the ports on the back of the unit Attach the stand fig 1 to the phone ...

Page 11: ... Connect the handset cable to the handset port on the phone fig 2 Optional Wired Headset Connect the wired headset to the headset port on the phone fig 2 Connect the EHS36 to the EHS port on the phone fig 2 ...

Page 12: ...rn the power source ON Connect the Ethernet cable to the Internet port on the back of the phone and an available Ethernet port on a compatible DOT router switch Fig 3 Optional PC Connection Connect one end of the second Ethernet cable to the LAN port on the user s PC and the other end to the PC port on the phone Fig 3 DOT powered switches are available for purchase if there are insufficient Ethern...

Page 13: ...rnet port on a compatible DOT router switch Fig 4 Optional PC Connection Connect one end of the second Ethernet cable to the LAN port on the user s PC and the other end to the PC port on the phone Fig 4 DOT powered switches are available for purchase if there are insufficient Ethernet ports on your DOT router to connect all your devices ...

Page 14: ...y Welcome Initialising Please wait for 2 minutes and the message light will flash a solid red The LCD screen will now display to initiate the startup Fig 5 The message light will stop flashing Press to update configuration or to cancel startup Your phone will update configuration settings automatically after 10 seconds unless you press ...

Page 15: ... 6 You will be prompted for your admin details Fig 6 please ensure you follow the next steps correctly o Refer to the Configuration Summary that was sent to your DOT registration email o Refer to section Device type T42G for your User ID and Password o Enter your User ID when prompted for User Name o Use the navigation key to scroll down and enter Password when prompted for Password ...

Page 16: ...Fig 7 Using the soft key select OK The LCD screen will revert to the home display screen Fig 7 your phone is ready for use ...

Page 17: ... Directory select Optional search by name Select and type the complete or partial name of the contact you wish to call Use the navigation keys to scroll up or down and highlight the desired contact Place a call to the desired contact number by pressing the contact or ...

Page 18: ... Call History type Placed Missed Recceived OR From Home screen select Menu Using keypad press 6 or scroll to 6 History type and select Enter Using keypad Press 1 or scroll to 1 Local History and select Enter or Press 2 or scroll to 6 Network Calllog and select Enter To place the call Scroll to desired contact number and select ...

Page 19: ...able Call History type Placed Missed Recceived OR From Home screen select Menu Using keypad press 6 or scroll to 6 History type and select Enter Using keypad Press 1 or scroll to 1 Local History and select Enter or Press 2 or scroll to 6 Network Calllog and select Enter Scroll to desired contact and select Options and select action to proceed ...

Page 20: ... to MessageBank Follow the prompts to set up your MessageBank greeting etc Access your MessageBank The message light on your phone will flash to indicate new messages Using keypad press 101 and or press on your phone to connect to MessageBank Follow the prompts to listen to your voicemail messages ...

Page 21: ... Whilst on an active call press Dial the number you are transferring to Hang up to complete the transfer Supervised Transfer Transfer the call to another handset after announcing the call to the other party Whilst on an active call press Dial the number you are transferring to Wait for the party to answer and announce the call Press after the call is answered to complete the transfer ...

Page 22: ... extension of the location you would like to resume the call on followed by To resume the call go to the location and press or press 88 using the keypad Note Call park code 68 and Call park retrieve code 88 should already be pre configured on the phone The call on hold will remain parked if you dial the incorrect phone or extension number and the parked call will ring at the originating location a...

Page 23: ...ckup enables calls that are ringing on another phone to be answered from any other phone in the office When another phone within the office is ringing press Note Group call pickup code 98 should already be pre configured on the phone ...

Page 24: ... Whilst on an active call press Enter the other party s number wait for the party to answer the phone Press to connect all parties into the conference To manage callers in a conference call During the conference call press Press to mute the selected party The muted party can hear everyone but no one can hear the muted party Press to remove the selected party from the conference call ...

Page 25: ...at any one time Whilst on a 3 way conference call press Enter the other party s number wait for the party to answer the phone Press to connect all parties into the conference Repeat the above steps to invite more parties Note Network conference features should already be pre configured on the phone ...

Page 26: ...tmentor team telstra com Include your first and last name email address mobile number company name and phone no DOT order no Include State Preferred appointment date and time first and Last name Email Mobile No Company name Company phone no and DOT Order no Call 1300 723 572 9am 5pm Mon Fri AEST ...