40-400-00001, Rev. A
33
Problem: Calls are routed to the same DN when a different
DN is dialed.
Solution:
When using more than one number per line, make certain that Multi-
Point (AT&T only) is set to Yes.
Solution:
If the TE accepts 2 SPIDs, do not program the same SPID into the TE
more than once.
Solution:
If a DN is programmed into the TE, be sure to use the format required
by the TE manufacturer (e.g., 7 digits vs 10 digits).
Problem: Every call indicates no channel available or call is
blocked.
Solution:
Ensure that the B Channel setting is set to None.
Solution:
Ensure that the Status LED is constant on (green.)
Solution:
Ensure that the correct SPIDs for each port are entered into the TE, if
applicable.
Solution:
Ensure that the correct DNs for each port are entered into the TE, if
applicable.
Solution:
When operating four TE (2 on each port), a call from one TE to another
on the same port uses both B-channels at that interface. To call one of
these TEs from a TE at the other port, ACO must be set to On. (Note:
not all TEs support ACO).
CONFIGURATION
Problem: How do I select Bearer Capability or call types?
Solution:
The following call types are permitted on both B-channels at all times:
Speech
3.1 kHz
audio 7 kHz
audio 56 kbs restricted digital
64 kbs digital
Problem: TE continues to reinitialize (in some cases the
Message TEI Remove is observed).
Solution:
If the TE initializes more than 1 TEI, or if more than one TE are used,
the Multipoint (AT&T only) setting must be must be set to Yes.
Solution:
If SPIDs are used, a different SPID for each port must be programmed
in the TE.
Solution:
If SPIDs are not used, a different directory number for each port must
be programmed in the TE.
