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Quick User Guide

TeltoCharge

Table of Content

1. Get to know your TeltoCharge device

2. Download the Teltonika Energy app

3. Connect the app to TeltoCharge

4. TeltoCharge usage

5. My TeltoCharge device

6. Connect TeltoCharge to a Wifi network

7. Understanding the TeltoCharge status colors

8. Schedule charging sessions

9. Load balancing

10. Usage data

11. Other Settings

       Connectivity

       Charging authorization

       NFC card/tag management

       Update or remove the NFC card/tag

       App Notifications

       Device information

       Device Reboot

       All LED Indicators

       Troubleshooting

       Additional Information

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Summary of Contents for TeltoCharge

Page 1: ...Quick User Guide ...

Page 2: ... TeltoCharge to a Wifi network 7 Understanding the TeltoCharge status colors 8 Schedule charging sessions 9 Load balancing 10 Usage data 11 Other Settings Connectivity Charging authorization NFC card tag management Update or remove the NFC card tag App Notifications Device information Device Reboot All LED Indicators Troubleshooting Additional Information 3 3 4 5 6 6 7 9 9 10 10 11 12 12 13 13 13 14...

Page 3: ... Teltonika Energy app to your device smartphone or tablet The app is necessary to access and manage the smart features of the charger Teltonika Energy App is available for download on Google Play and App Store Untethered Type 2 socket Tethered Type 2 cable LED Indicators Front plate cover Ethernet cable AC input cable Charger cable NFC reader RFID Ethernet cable AC input cable Front cover Flippabl...

Page 4: ...it is activated and try again Note Enabled authorization allows you to pair the NFC card tag with the charger The NFC feature enables quick and easy TeltoCharge authorization Quick User Guide TeltoCharge 4 3 Connect the app to TeltoCharge 6 Add a name for TeltoCharge this will later be used in the app 7 Select your local currency this will be used in usage statistics 8 Add your electricity price p...

Page 5: ...nergy app and Swipe from left to right to start charging Or touch a paired NFC card tag to the side of your charger The blue color LEDs will pulse 2 In case authorization is disabled your EV will start charging automatically when plugged in The green color LEDs will light up upwards from the bottom Note All LEDs on your TeltoCharge device should be in white color and pulsing indicating that the EV...

Page 6: ...ne device swipe right to add a new one Note To connect TeltoCharge to your WiFi network you must first connect your charger to Bluetooth Quick User Guide TeltoCharge 6 5 My TeltoCharge device 6 Connect TeltoCharge to a WiFi network 1 Tap the gear in the top right corner to go to the Settings menu 2 Select Connectivity and then select WiFi 3 Enable the WiFi toggle to activate the WiFi connection Wai...

Page 7: ...nergy App 7 Understanding the TeltoCharge status colors Quick User Guide TeltoCharge 7 Blue LEDs pulsing Waiting for authorization Authorization is enabled White LEDs pulsing The TeltoCharge device is successfully installed and configured The charger is ready to be used Blue LEDs light up from top to bottom Charging is scheduled A schedule has been set by the user ...

Page 8: ...Quick User Guide TeltoCharge 8 Green LEDs light up upwards from the bottom Charging is in process Green all LEDs are on Charging is complete Red all LEDs pulsing Faulty connection to an EV has been detected ...

Page 9: ...elect charging duration indicating start and finish times 4 Enable repeat schedule Schedule your EV charging when the power consumption of your household is the cheapest or it is the most convenient for you When would I adjust the amperage If your charger shares a high voltage circuit with other appliances you may want to temporarily reduce the amperage available to charge your vehicle when operati...

Page 10: ...ng sessions Data can be viewed in two ways 1 Graph and 2 Sessions Graph separate graphs featuring your power consumption charging duration and money spend Sessions detailed information for each of the charging sessions Current session overview Here you will see information of your current charging session Duration Power consumption Total session cost In order to access complete usage data click Vi...

Page 11: ...et connection wired connection to your home router to connect your charger to the Internet you need to Enable Ethernet communication and it should establish communication automatically by using DHCP If you want to configure it manually disable DHCP add required values and press Connect In addition to Bluetooth and WiFi TeltoCharge has two more connectivity types Mobile data Ethernet There is also a...

Page 12: ...ire authorization to start charging not recommended especially if the TeltoCharge device is installed in a publicly available place where anyone can use it NFC card tag management Quickly add your NFC card tag 1 Tap Add new card 2 In the settings window scroll down until you find NFC CARDS section Set up wizard 1 Name your NFC card tag 2 Click Continue 3 Touch the NFC card tag to the side of your c...

Page 13: ... settings 1 Click on the NFC card tag you wish to edit 2 Update available information Card ID and name 3 Click Update Choose the type of notifications you would like to receive on your mobile app 9 41 Device information In the Device info section you can find data featuring Device name Device model Serial no and other In addition here you can Check if your device Firmware is up to date Restore your ...

Page 14: ...14 Quick User Guide TeltoCharge Device Reboot Choose Reboot device if you wish to reboot your TeltoCharge device 9 41 ...

Page 15: ...cheduled a schedule set by the user Charging is complete Simplified charging sequence is denied do not charge and contact your installer Waiting for car to initiate charging Blue LEDs light up from the middle Blue LEDs light up from top to bottom Green all LEDs are on Charging is in process Yellow all LEDs are on Initialization of charging Green LEDs pulsing Faulty connection to car Red LEDs pulsin...

Page 16: ...cket for damage or foreign objects and reconnect A B C or F errors try to reboot your TeltoCharge device if it does not help make sure your power grid is not overloaded A B C F errors if you already attempted step 1 and 2 and it did not work contact your installer In case you cannot contact your installer contact our partner in your local area If nothing works please contact our support via our Cr...

Page 17: ...www teltonika energy com Quick User Guide ...

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