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911 Disclaimer: 
Service outages may prevent successful 911 call completion. 
You must tell us where you are.
International Restrictions:  If you are calling from outside of Canada, use a telephone 
which connects you to local emergency services.  The TELUS operator will not be able 
to connect your call to emergency personnel in an international location.

TELUS voice mail combined service

getting started

3

access and manage your messages

4

customizing mailboxes options  

6

customizing alias mailboxes options  

8

troubleshooting tips

10

Summary of Contents for Voice Mail Combined Service

Page 1: ...TELUS voice mail combined service user guide version 1 0...

Page 2: ...of Canada use a telephone which connects you to local emergency services The TELUS operator will not be able to connect your call to emergency personnel in an international location TELUS voice mail...

Page 3: ...nent password 4 to 15 digits that you choose it should not be your phone number and cannot start with zero Setting up your voice mail From your own phone 1 Dial 2 Listen to the voice instructions When...

Page 4: ...ur password Access your messages on the Web First you will need to initialize your mailbox from your phone Then log into your account at www telus com Under My Account On Line select Log in Login to y...

Page 5: ...tem will call the sender s phone number to deliver your recorded reply Call sender After listening to a message press to try to call the person who sent you a message 30 minutes North America return c...

Page 6: ...disables the feature until such time as you repeat the process to turn it back on Turn autoplay on or off You can control whether messages automatically begin playing upon entry into your mailbox Fro...

Page 7: ...hen you have a new message From the Main Menu press Note This does not control Pager or turn Outcall Notification on or off Refer to instructions below to Manage Pager and Outcall Notification Manage...

Page 8: ...annot be skipped by callers You can choose if you want callers to be able to leave a message or not From the Main Menu press Turn autoplay on or off You can control whether messages automatically begi...

Page 9: ...tions below to Manage Pager and Outcall Notification Manage pager and outcall notifications To set up or change your Pager or Outcall Notification number and Schedule from the Main Menu press and list...

Page 10: ...e a message but my phone didn t ring Someone may have called when you were on the phone or you may have been sent a Mailbox Message Modem data calls My modem doesn t work I can t make data calls when...

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