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Section 4

480p

Video from PC caller

 

on your HDTV

 

Better quality

720p HD

Video from telyHD caller on your HDTV

 

Best quality

PC caller | 

480p

640

480

320

240

Mobile caller

1280

720

tely

HD

 caller | 

720p

HD

Video from mobile caller on your HDTV

 

Low quality

Simple steps to dramatically  
improve image quality

  Make sure the Privacy shutter is open!

  Add lighting towards the face

  Pause network-intensive applications, 

such as streaming music, backups, 
large downloads, or other video, etc.

Additional hints

  Switch your TV to Game Mode 

*

  Go to 

tely.com/speedtest

 and follow  

the online instructions 

 Note: While telyHD is designed to make the best of the 

incoming video it receives, there are inherent technical limitations 
from some sources. See images at right. 

* Game Mode

Most TVs have an option called Game 
Mode. Enabling this mode will generally 
improve your telyHD experience. Refer 
to your TV manufacturer’s guide for 
instructions or search 

tely.com/support

.

Summary of Contents for telyHD

Page 1: ...Picture This Picture This Picture This Quick Start Guide ...

Page 2: ... service For helpful tips and how to videos visit our dedicated support web site Web tely com support Technical Support live agent You can also reach us directly Monday through Friday 8am to 5pm Pacific time Email support tely com Toll free 1 888 787 TELY 8359 Direct 1 650 318 6866 Chat tely com support telyHD unit Remote control battery included Power adapter HDMI cable Get ready Setup Make a cal...

Page 3: ...network name SSID and password TV with an HDMI port You ll need an open HDMI port on either your TV or your AV receiver The port will look like this Broadband connection For HD video your telyHD requires a minimum of 1Mbps of upstream downstream speed However telyHD will dynamically adjust to lower speeds To check the speed of your connection and for more information see page 10 HDMI 1 3 4 2 Befor...

Page 4: ...rent so we ve provided three different options to position your telyHD Option A below will provide the best experience A On top of your TV recommended Open the Quick Release Lever to adjust the TV Clamp Slide and angle the Foot to accommodate the width and profile of your TV Close the Quick Release Lever to secure telyHD on top of your TV Always open the Quick Release Lever before sliding or chang...

Page 5: ...nto telyHD just like you would a camera Helpful hints Place telyHD away from speakers Placing your telyHD close to your TV or AV system s speakers may cause feedback or distortion especially for the remote party Optimal placement The goal is to provide a face to face experience where you can look at the telyHD camera and TV at the same time Good lighting is key Let them see your smile Cameras need...

Page 6: ...er end of the cable into the Ethernet port labeled on your telyHD Wi Fi alternate If you want to connect via Wi Fi skip this step for now You will be able to configure your Wi Fi settings later in the process 3 Connect to power Plug the included power adapter into a power outlet and plug the other end into the power port on your telyHD This will automatically start your telyHD International Use Yo...

Page 7: ...ve Cycle through the Input or Source settings until you reach the correct one HD camera telyHD button indicator LED Camera on LED Privacy shutter Infrared IR remote receiver 4 Noise canceling microphones to enhance audio quality Front view Ringer Back view SD card reader USB port Built in Wi Fi Ethernet port Mini HDMI port Power port telyHD Guided Setup Note For the remainder of the setup process ...

Page 8: ... Sign In To sign in to Skype select the card titled Sign In and press the button on your telyHD remote Sign Up Create Skype account Select the card titled Sign Up and press the button on your telyHD remote You will need to create a unique Skype Name It may take several attempts to find an available Skype Name The Contacts Screen The Contacts Screen shows all of your Skype contacts and their Skype ...

Page 9: ...l a Phone Saved Phone Contact Your online status Selected contact Menu Bar Settings Sign out Call log Change online status Voice video mail contact request Switch between showing only online contacts and showing all contacts User info Contacts carousel Notification s Tool tip Contacts Screen 1 3 4 These features require Skype Premium Services using Skype Credit with some exceptions Visit skype com...

Page 10: ...your telyHD experience to be truly amazing If you have questions or comments please visit our website tely com support call our technical support team at 1 888 787 8359 or send us an email at support tely com Dial Pad For in call use Lighting Adjustments Adjust your camera for bright backlighting or low light situations Screen Layout Cycles through the viewing options Photo Sharing Available only ...

Page 11: ...ce Pause network intensive applications such as streaming music backups large downloads or other video etc Additional hints Switch your TV to Game Mode Go to tely com speedtest and follow the online instructions Note While telyHD is designed to make the best of the incoming video it receives there are inherent technical limitations from some sources See images at right Game Mode Most TVs have an o...

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